Lake City Chrysler Jeep Dodge Ram

Worst car buying experience in my life. Twice. I purchased a used Ram 2500 with 7000 miles on it. I was lied to about the warranty I purchased by the previous finance guy, the truck broke d Twice. I purchased a used Ram 2500 with 7000 miles on it. I was lied to about the warranty I purchased by the previous finance guy, the truck broke down twice in 4 months/6000 miles of owning it. 1st time I was told it was because of a dirty air filter that I had to pay for. Check engine light came back on 10 days later with the same code. I had lost confidence in the durability of the truck. I asked the GM to please help me get out of the truck and get me in something else. He knew about the problems I’d experienced with the finance guy and the service dept. I asked for help getting into a comparable priced truck. I found a F150 at one of your local dealers for about the same amount of money. Left owing almost $75,000 (came in owing $60K on the Ram. Once again was lied to at financing. Was told I could only get the 5.5% rate I got if I bought the extended warranty otherwise it would be 7.6%. I had to pay the full dealer pack twice. No help there.. lost all my down payment money on the Ram. I promise you I will tell everyone I can about the horrible experience I’ve had doing business with The Morgan Group.. you guys really bring back the Slimy Used Car Salesman Mentality of the 80s. I’m normally a very passive person, I don’t get upset easy. I hardly ever complain about anything.. There is so much to this story not in here. Two different GMs, Two different finance guys. Maybe it’s the culture at Morgan Automotive from the top down ? More

Sergio and Bob were great; they did everything they could to get me a good deal. They kept me informed throughout the purchasing process and treated me like family. Thank you! to get me a good deal. They kept me informed throughout the purchasing process and treated me like family. Thank you! More

Zac Draack (salesman) and Graham Dyck (finance manager) were absolutely wonderful. Ted is another great addition to the dealership. Another individual gave us conflicting information about having our new were absolutely wonderful. Ted is another great addition to the dealership. Another individual gave us conflicting information about having our new vehicle insured before we left the lot. He explained the policy incorrectly when we researched and found it is a Florida State law that requires vehicle insurance. Other than that individual, the entire vehicle delivery was a wonderful experience. More

Jerry Mote, my salesman, was very professional, patient, and helpful with getting me my awesome Charger! Michael Hamrick helped me get the best financing and Rob Cook kept things running smoothly. Hats off and helpful with getting me my awesome Charger! Michael Hamrick helped me get the best financing and Rob Cook kept things running smoothly. Hats off to a great team!! More

Sergio and Bob were awesome! They gave us a really good deal and treated us like family. It was one of the best vehicle purchasing experiences we have ever had. 💪 Recommended They gave us a really good deal and treated us like family. It was one of the best vehicle purchasing experiences we have ever had. 💪 Recommended More

Gary and Cecilia did a great job. Everything was explained well and taken care of as they said Everything was explained well and taken care of as they said More

I've delt with alot of dealerships in the past and this has been by far the best group that i have encountered. They went above and beyond. I would highly recommend them to anybody. has been by far the best group that i have encountered. They went above and beyond. I would highly recommend them to anybody. More

Had a great experience buying a 2024 Ram 3500 megacab dually from Gary Catalanotto and Jerry Mote. They gave me a xxxx of a deal and even secured me financing better than the rate I found. The whole team dually from Gary Catalanotto and Jerry Mote. They gave me a xxxx of a deal and even secured me financing better than the rate I found. The whole team at Lake City CDJR gave me a pleasent experience. I will be back and spread the good word. Thank you. More

Overall satisfied with the process. Kudos to Gary C for delivering in person. Car is as expected. Kudos to Gary C for delivering in person. Car is as expected. More

Good experience & I found a car I like at a reasonable price with this dealership. price with this dealership. More