Lake City Chrysler Jeep Dodge Ram

Wife took my car in, since i was out of town,for rough engine . Inexperienced techs wanted to tear my engine down to rebuild lifters which would have cost $6000, i called to talk to service advisor who pr engine . Inexperienced techs wanted to tear my engine down to rebuild lifters which would have cost $6000, i called to talk to service advisor who promised to send me the troubleshooting results and pressure test results from cylinder test that supposedly proved his tech theory, but then told me he was not required to send these things to me. I had my wife retrieve my car from the dealer and I would check it out when i got home.The codes that were on my car state to start with checking spark plugs and coil packs. If the tech had checked the spark plugs he would have found that is all that needed to be changed. I changed spark plugs and oil in my own car and this fixed the problem it cost me just over $200 and the dealer was going to charge me $6000 to do unnecessary work on my car because they have inexperienced techs not mechanics working on customers cars. Steer clear of this service department. More

Bad Customer service. the Car came without the Key lock removal. i can't have my car serviced because i can't take my wheels pulled out. I left two messages to my Sales rep Dozi and his manager, none of th removal. i can't have my car serviced because i can't take my wheels pulled out. I left two messages to my Sales rep Dozi and his manager, none of them called me back to solve a simple problem. If I knew before they had such a bad customer service and so many bad reviews I would never had made the trip to Lake City to buy my Ram. They only care about the sale. More

I bought a new truck from them and the paint was messed up and it was bad rust under the truck. I can go on and on about everything but there so many bad reviews of this dealership mine will not help much up and it was bad rust under the truck. I can go on and on about everything but there so many bad reviews of this dealership mine will not help much more. There just a bunch of con artists with a dealership and not trying to help make anything right. Never buy or trust anyone here read the reviews and believe what you read there true. More

Horrible service department. They cannot follow instructions, make you wait weeks for parts and when they arrive you must have your car serviced same day or they return the parts so you get to wait instructions, make you wait weeks for parts and when they arrive you must have your car serviced same day or they return the parts so you get to wait weeks again. Contacting service management yielded nothing, in fact after taking briefly I was told they would call back the next day, days later...still not a single word. More

Worst dealership we have ever worked with. Trouble with electronics. Lies about mileage. Won’t stand behind what they sell. Most condescending people ever. Don’t go here! electronics. Lies about mileage. Won’t stand behind what they sell. Most condescending people ever. Don’t go here! More

My entire experience was all about lies. Bought jeep used. Every six months it needs about a$1,000 worth of work...supposedly it was only pulled behind an RV...LIE.I CAN'T TRUST IT. IT HAS LEFT ME STRAN used. Every six months it needs about a$1,000 worth of work...supposedly it was only pulled behind an RV...LIE.I CAN'T TRUST IT. IT HAS LEFT ME STRANDED 3 TIMES... TWICE IN VALDOSTA(80 miles from home) Towing was $300!! Once in Pensacola, where 350 mi from home. We were charged $400 for a trottle body...did not solve anything. They tried to charge me for a 4 month old battery to put in a new one.The service mgr was fired for falsifying parts, Cris somebody. Mechanic, Kevin was short-tempered and hostile. Do not buy anything from Lake city Jeep or Sunbelt Honda!!!! This was the WORST EXPERIENCE IVE EVER HAD AT ANY Dealership.... they are preying on the public. I would like to add I alerted Chris... before my car was towed in that it was in limp mode and coming up w all these codes. Of course the throttle body was randomly blamed..and a new $400 part was replaced..... that did not solve the problem. I told that Kevin I didn't need to pay for a replacement. When the original part was fine. He seemed to be angry and started something about at the end of the day....blah blah.He told me my 4mo old battery was dead....not true. At the end of the day some little ignition part....a new throttle body at $400 and another $400 to install . Otherwise known as theft. It's not over. When I find out which dept regulates dealerships I'll lodge another complaint until we get our money back and fraud is exposed . That dealership is so chaotic.... there are so many underlying issues..I worked as a service sec af powers Cadillac.. Thank you. Tammy Greenhalgh More

I had the best service , while looking for a new truck, I was treated like family and felt like my needs were took very seriously, thank you Tammy for the great service. was treated like family and felt like my needs were took very seriously, thank you Tammy for the great service. More