Lake City Chrysler Jeep Dodge Ram

I can only speak on the purchasing of the vehicle. I have bought two from here, a 2022 challenger SXT and now a RAM 1500 Limited. This is time around, they were more willing to work with me on price a I have bought two from here, a 2022 challenger SXT and now a RAM 1500 Limited. This is time around, they were more willing to work with me on price and gave me a respectable discount, which was nice considering they did not want to give me KBB value for my trade. As long as you’re not expecting spectacular trade value, the buying process was very smooth and painless. They let me test drive my new truck and included side steps in the price of the vehicle. I also really liked that they listened to my request to leave the vehicle as is and not wash it, since I enjoy doing that myself. Finance department was very chill, he only offered me packages that I would use/need instead of trying to upsell me on everything I’d never use. Overall very friendly and transparent the two times I’ve been there to buy a car. More

Everyone was super nice. Our sales man Sergio was very knowledgeable, he helped with all of our questions… Aldo store was clean… Our sales man Sergio was very knowledgeable, he helped with all of our questions… Aldo store was clean… More

Sergio was very good to deal with during the recent purchase of my vehicle. He was very professional and helpful during the process. I recommend him to others. purchase of my vehicle. He was very professional and helpful during the process. I recommend him to others. More

The shopping experience was exceptional from start to finish. The staff were super friendly and extremely helpful. Highly recommend! finish. The staff were super friendly and extremely helpful. Highly recommend! More

The salesman Sergio was great, he was very professional and I would like to deal with him in the future. However , when I went in to Financing I was told the brand new car I was buying was being sold as a and I would like to deal with him in the future. However , when I went in to Financing I was told the brand new car I was buying was being sold as a used car. I said I didn’t want a used car , I want a new car..The finance guy said it is a new car it’s just the way we do the paperwork because the car has been here for awhile. it didn’t sound like it was a true answer so after I was done in there and I thought about it for a while I asked to speak to the Manager.The General Manager (I don’t remember his name) told me He told Dodge a few weeks earlier that sold the car so He could make the Quota and get kick backs. This seems shady to me and I feel like I was lied to and tricked.. Also He told me that the Warranty already started because it was thought to be sold before. I also think that’s extremely unfair, I shouldn’t pay for a warranty period I never get. I told him how I felt and said I should be refunded some money, He said you already signed, you’re not getting any money back. More

The check engine light came on a week later I called immediately and had to keep calling back for five days before someone would help me. That is not customer service. I was told over and over that some immediately and had to keep calling back for five days before someone would help me. That is not customer service. I was told over and over that someone would call me back and no one did finally I call back. Stay on hold for about an hour and pass around from this person that person before I got help.. More

Amazing service, friendly staff! Made sure I was taken care of and seemed to have my best interest in mind! Made sure I was taken care of and seemed to have my best interest in mind! More

Great guys to work with help at a lot with buying the car a really like a really like More

My experience with lake city dodge was good. They were upfront with the prices and I got the car I wanted. Brand new 2023 dodge Daytona r/t plus, They keep me informed throughout the process whi They were upfront with the prices and I got the car I wanted. Brand new 2023 dodge Daytona r/t plus, They keep me informed throughout the process while I waiting my turn to see the finance guy. Overall I recommend getting a car from them, thanks More

Zack and Rob were so easy to work with and made the deal simple. Thank you for your help and professionalism. simple. Thank you for your help and professionalism. More