Lake City Chrysler Jeep Dodge Ram

The worst buying experience I have ever had at a dealership. Very unprofessional and unethical. dealership. Very unprofessional and unethical. More

Drove 60 miles one way there to try and buy a new durango that was advertised at a $9k discount. The msrp of $62k was offered at $53k. A great deal! Made an appointment but when arrived was given the buy that was advertised at a $9k discount. The msrp of $62k was offered at $53k. A great deal! Made an appointment but when arrived was given the buy it price of $73k!! Nowhere was the $53k mentioned or shown. We had to show them their own $53k sale price on the website. A scam?? Rip offs of unnecessary warranties and huge added fees and markups boosted the price. And I was a serious buyer with cash. Worst experience I've ever had at a dealership. I did check their other website vehicles since and they ALL have huge phony sale prices! Talk about false advertising! And they still are trying to sell that durango 3 weeks later. Stay away! More

When I was approved for the vehicle, I was told to wait because of a couple things were being repaired. The break light was one of those things, come to find out it wasn’t repaired and it still hasn’t been because of a couple things were being repaired. The break light was one of those things, come to find out it wasn’t repaired and it still hasn’t been none of the repairs haven’t been done. I purchased this vehicle Dec.30,22 it’s now Feb.16,23. I honestly feel this vehicle shouldn’t have been released until the break light was repaired. On yesterday I called and spoke with a manager named Adrian I think and she stated that she didn’t know rather the parts were in and she was going to call and check. This was yesterday Feb.15,23 morning and today is Feb.16,23 as of now I have yet to hear back from Ms. Adrian and I feel I have been more than patient. It’s getting ridiculous. This is the type of stuff up set people. More

If you ever come to buy a car, make sure you go to Wesley Oliver and J’Cobi Harris. These are the best two salesmen here and they are very patient and knowledgeable. They have great customer service and will Oliver and J’Cobi Harris. These are the best two salesmen here and they are very patient and knowledgeable. They have great customer service and will definitely keep you entertained. Chris Hammer was our business leader and he was a great help with the financing part. More

Sims family oriented, give me a great deal. Had a great experience, would definitely recommend to everyone, Had a great experience, would definitely recommend to everyone, More

Very good sales personal, punctual n direct , also fair , many smiling faces, n I saw plenty of satisfied customers including me.. many smiling faces, n I saw plenty of satisfied customers including me.. More

Nice Facility, Knowledgeable Staff, willingness to work with you, They had exactly what I wanted! with you, They had exactly what I wanted! More

Working with Aaron Fountain was an absolute pleasure! Aaron is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and o Aaron is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out.. The best part – Jon stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Aaron if you are considering buying a new or previously owned automobile. More

STAY AWAY I found a truck I wanted online for a competitive price of $45,000 Upon visiting the dealership, a salesman "who was up" took me to see the car. It had two large dents and a substantial competitive price of $45,000 Upon visiting the dealership, a salesman "who was up" took me to see the car. It had two large dents and a substantial scratch (down to the metal) on the vehicle. When it came time to negotiate the previously unmentioned damage, there was no moving on the price. They also were then going to add fees for "predelivery" $899, "tag fee" $189, "electronic registration" $199, and "Lake City CDJR Advantage" for $1995. This vehicle would then be $3,282+tax= $3,528 on top of a $45,000 truck with damage. The salesman told me he could lower the price if I went with his financing company... but couldn't explain the numbers to me. I asked him to try. He could not. STAY AWAY. More

After searching for 2 weeks for a used Challenger, we came to Lake City Dodge. I wanted to buy from a Dodge dealership because I assumed they would want to sell a car that they could put their name behin came to Lake City Dodge. I wanted to buy from a Dodge dealership because I assumed they would want to sell a car that they could put their name behind and earn a service customer. I was wrong. We did purchase a vehicle but the experience was sketchy. The salesman told us all used vehicles receive a power train warranty, giving us a story that this is something the owner does that sets them apart from other dealers. This was untrue and we didn’t learn that it wasn’t included until we were in the final stages of signing on the dotted line. Once we drove the car home the oil change light came on. We called the service department to schedule service and to redeem the windshield coating that was included in the purchase price but the dealership didn’t have time to apply during the purchase. They were busy and asked for a number to call us back. No one called back. We tried again the next day, same story. No return call. So we called Gainesville Dodge and set up the oil change there. While there I asked them to do a multi point inspection. The car had badly leaking rear shocks and bald rear tires. The alignment was out. All four shocks and tires needed to be replaced. Gainesville was shocked that a Dodge dealer would let a car leave their lot in the condition it was in. It was unsafe to drive. If you are looking for a trustworthy Dodge dealership, this is not it. More