Lake City Chrysler Jeep Dodge Ram
Lake City, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Everyone was very professional and worked super hard to get the deal done.Salesperson,Amanda and sales manager really helped and I appreciate what they did to get me the car and deal I was looking for get the deal done.Salesperson,Amanda and sales manager really helped and I appreciate what they did to get me the car and deal I was looking for More
The sales rep was very professional and was very knowledgeable about the product that I was interested in buying. knowledgeable about the product that I was interested in buying. More
This dealership really did the impossible for me that no other dealership wanted to do. They got me into the perfect truck, I am so thankful for this dealership and all the hard work they put in!! other dealership wanted to do. They got me into the perfect truck, I am so thankful for this dealership and all the hard work they put in!! More
I will make this as short and to the point as possible. I would never buy anything from this dealership ever!! They have lied to us and tried to cut so many corners to benefit themselves. I did an out of s I would never buy anything from this dealership ever!! They have lied to us and tried to cut so many corners to benefit themselves. I did an out of state sale and it has been an absolute nightmare. No one will return your calls ever. More
Dear Sir or Madam, I live a 4. 5 hour drive away from the Lake City, FL dealership. I saw an ad for a used truck listed on Kelly Blue Book. I asked for more photos and the salesma 5 hour drive away from the Lake City, FL dealership. I saw an ad for a used truck listed on Kelly Blue Book. I asked for more photos and the salesman sent a video and I saw that there were scratches on the passenger rear bed panel. I asked for additional photos of this and any damage and three photos of areas of damage were texted to me. I asked to take money off for these three areas and they sent a revised invoice and I agreed to drive there with my wife. When I got there it was evident that there was more body damage to the truck as the tailgate was broken and dented and the bumper had been in two accidents. The bumper accident had forced the bumper into the side bed aluminum panels crumpling them. I regret not leaving the dealership at that point because they didn’t text me photos of the tailgate and bumper at all being damaged, nor did they tell me that the tailgate didn’t close properly. I asked to take an additional $2500 for this damage and it was agreed upon. I then waited for two hours to sign electronically for a cash sale. I took the used truck home and it’s currently in the body shop. The body shop said the bumper needs replacing, tailgate latch and handle replaced, and both the right and left bed panels replaced. The damage thus far is $9680.66 to fix at Cooks Paint and Body in Pace, FL, which is way over the $2500 that was allotted for the repair. I would like to know all that if it were my dealership so that I could make it right for the customer. At least next time the salesman should be more honest about the damage before a customer drives so far to see a vehicle. More
Let me start by saying never use this service department. We have not had a truck for a month now and the only problem is a blown head gasket. When me and my fiancé call all they do is give us the run around We have not had a truck for a month now and the only problem is a blown head gasket. When me and my fiancé call all they do is give us the run around and tell us both different stories. They called me today and told me the inspector had already been out they were calling the extended warranty company to see if they were going to cover it and would call me right back. They did not call me right back so my fiancé called and they told him the inspector wouldn’t be out for 48 to 72 hours. So which story is it? We are definitely trading this truck in once it is fixed which we made known from the beginning. But we will not be doing business with lake city dodge jeep again. And I surely will never recommend them. More
They did a great job of getting the truck that I wanted thank everyone for everything my family and I will appreciate everything.. thank everyone for everything my family and I will appreciate everything.. More
This was the worst dealership I have ever dealt with. The finance manager was unprofessional and misleading when it came to the price of the vehicle. They will tell you one price and you will sign the pa The finance manager was unprofessional and misleading when it came to the price of the vehicle. They will tell you one price and you will sign the paper work but then change the price on the digital paper work with out your knowing. Take your business somewhere else. More