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Lake City Chrysler Jeep Dodge Ram
Lake City, FL
851 Reviews
We provide our Lake City customers with outstanding service in every aspect of our dealership. We have the newest Chrysler, Dodge, Jeep and Ram models and are confident we can find the new car, truck, van, or SUV you have been looking for. We can also find you the Charger, 1500, 200, Grand Cherokee or Grand Caravan that suits your individual driving needs. Our greater Jacksonville, Gainesville and Live Oak dealership has been serving the communities needs with new autos for many years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 851 reviews
Verified Customer
June 06, 2024
The workers were Nice, kind, friendly, caring people! I enjoyed them showing me multiple vehicles and giving me choices to pick one. It was a pleasure being there. I enjoyed them showing me multiple vehicles and giving me choices to pick one. It was a pleasure being there. More
by Jamesalligood323
June 03, 2024
They don’t know the meaning of we will call you back in a few minutes. Dropped my wife’s Durango off Thursday morning. Took all day Friday to get a response from someone in the service department. few minutes. Dropped my wife’s Durango off Thursday morning. Took all day Friday to get a response from someone in the service department. More
by burgess.david.j
Employees Worked With
Hannah
June 03, 2024
Other than the pleasant, but less than helpful "Jesse Davis", (AI fail) my initial experience was superb. I spoke with Zack, Ryan, and Trinity before making the 2 1/2 hr drive to the dealership. Upon arr Davis", (AI fail) my initial experience was superb. I spoke with Zack, Ryan, and Trinity before making the 2 1/2 hr drive to the dealership. Upon arrival, I noticed that it was extremely busy as most Saturday's are, but immediately Zack remembered talking with me and jumped in to help. Since I came with funding already established, I didn't expect the process to take an extraordinary long time. Boy, was I wrong. I will say this, the beginning steps and the time it took to review and negotiate the OTD price was on me, however, once we signed an agreement, reached a cruising altitude and started the final descent for landing............. we stalled in midair. In fact it felt like we were overhead just circling the runway waiting for approval to land. Even after the all the final paperwork was signed and cash down-payment receipt obtained, we waited and waited and waited. The detailing had been complete, the car was parked out front, we were given the temp tag and told to stand by for someone to attach it to the vehicle but again, we waited and waited. It was well over 45 min waiting before we were finally walked to the door but then I had to request my 2nd set of keys, which they had forgotten. My summary is: they are fantastic at customer service, not pushy at all, but need to streamline the final process. Would I buy from them again or recommend? YES!! More
by SherriB
Employees Worked With
Zackari Draack, Ryan Shelley, Trinity Watkins
