Lake City Chrysler Jeep Dodge Ram

Great experience! ! They help you & do their best to get you on the road great team !!! Ask for Jerry !! ! They help you & do their best to get you on the road great team !!! Ask for Jerry !! More

They had great inventory and really helped me! Made me feel at home and no high pressure sale. Made me feel at home and no high pressure sale. More

Have had various experiences here mostly with the service department and as of today we will not go back there. I have two remaining free oil changes on my Ram but will pay to have them done elsewhere. Qui department and as of today we will not go back there. I have two remaining free oil changes on my Ram but will pay to have them done elsewhere. Quick overview - 2021 they had to do some work on my wife's Dodge Dakota - when she picked it up to go home, the left rear wheel came off in the middle of US 90. The mechanic confessed he may not have tightened the lug nuts after tire rotation. After repairs were made I was not comfortable...the GM stepped up to make it right we worked a deal for a new car that was quite satisfactory - however, even with that he tried to rope me into financing even when he knew I was paying cash. Fast forward to last week. My wife had her vehicle serviced (oil change etc) and on the drive to Gainesville the hood pops open...luckily it didn't completely open but it scared the xxxx out of her for that to happen on the interstate. We spoke to the service manager, again "what can I do to make it right". He offered a full detail. Okay, why not. Dropped it off at 4 pm yesterday with the discussion having been it would take about 4 hours. We planned to pick it up early afternoon today. IT WASN'T READY UNTIL 4:30 THIS AFTERNOON. Service manager didn't bother to alert our advisor nor us that there were cars ahead of us! Once again, his answer? What can I do to make it right. Please. We are done. Rountree-Moore Ford, though part of the same ownership group has a much better service department and communicates! This dealership must spend an inordinate amount of money "making it right" for mistakes made in the service department. Sorry - you have lost my business for good. The only good thing here is the service advisor Blaine. If you have to go there, ask for her. She genuinely cares about her customers. More

I set up an appointment with Zackari Draack at noon and he was ready for my test drive when I arrived. He was very friendly and helpful and made sure we were taken care of. he was ready for my test drive when I arrived. He was very friendly and helpful and made sure we were taken care of. More

I like the the way they worked to get me into a jeep I wanted They were great wanted They were great More

The Salesperson was awesome. Everyone else was good. Great Customer Service and customer service acumen. Everyone else was good. Great Customer Service and customer service acumen. More

Jonas Cook was very helpful and informative about the vehicles we were interested. I have already recommended him to my friends. vehicles we were interested. I have already recommended him to my friends. More

They had the car I wanted and they gave me a fair deal so I drove it home. I drove it home. More

Purchased a 2017 BMW M3 September of 2022 from them. Now looking to trade my vehicle in for something else and the auto check comes back that the mileage of my vehicle was rolled back prior to my owners Now looking to trade my vehicle in for something else and the auto check comes back that the mileage of my vehicle was rolled back prior to my ownership. Thus making my car worth far less than the potential trade in value… Would just be careful and always make sure you’re double and triple checking carfax and auto check with a third party other then the dealership selling the vehicle to you. For context from the dealership owner I was looking to trade my vehicle in at. “Zach - my name is Tom Robinson. I’m one of the owners at Caseys cars. I saw your request to sell your vehicle. After reviewing the Carfax report and the Autocheck vehicle history report it’s showing that the odometer has been rolled back” More

Our sales rep Adam English was extremely professional and not pushy. He was very helpful and courteous throughout the process. not pushy. He was very helpful and courteous throughout the process. More