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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,637 Reviews

2,637 Reviews of Lake Chevrolet - Service Center

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December 19, 2022

Everyone was very friendly and helpful! They were able to get me in and out. More

by Kxrxd0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas, Joe Jones
December 18, 2022

Brager Chevrolet has been very helpful in the repairs of my car. I loaned a vehicle until the repairs were completed. They also kept me the loop during the process. The customer service was outstanding!!. More

by Mr. Mosley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
December 17, 2022

Needed a new Transmission. Lake Chevy put it in. Less than 100 miles later it died. I had it towed to another dealer, because I was in another city. My wife had to pick me up, More

by eclasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown Employee
Jan 09, 2023 -

Lake Chevrolet responded

I apologize on behalf of everyone at our company. Please know that your situation was an exception. We understand how frustrating it can be to have problems with a new transmission while being out of town. We value your business and apologize for any inconvenience this may have caused. We hope to have the opportunity to serve you again in the future and ensure that your experience with us is a positive one.

December 16, 2022

Wait time for repairs was long, 3 months, but in the end, I happy with result. More

by RATREDER84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Scott Koski
December 14, 2022

Lake Chevrolet and my service advisor Craig are accommodating and friendly. I like to take care of my Chevrolet Impala, and I know Lake Chevrolet is the place for me for quality GM service. More

by krafttj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman
December 14, 2022

Amanda was great! Even though your place is a drive compared to the one near me. Because of her and the tech's speedy and service. I will definitely be back. Ps give h More

by frederick83davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda O'Kimosh
December 12, 2022

over paid for the vehicle when we purchased it (35% depreciation cost in less than a year!!!), had to wait almost a year for the module, the service department are'nt the friendliest over the phone bu More

by SimonP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fumo
Dec 19, 2022 -

Lake Chevrolet responded

We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

December 12, 2022

Service department was great on time pricing was right too people were nice to talk to More

by Sren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda O'Kimosh
December 08, 2022

Great service was in for two recalls on my car and truck service was great all done in no time so now going to bring both vehicles information oil changes More

by Sren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda O'Kimosh
December 08, 2022

They got me in for an oil change in a few days , but I was charged $100 for the oil change and tire rotation. I understand everyone has their own pricing but I called other local dealerships and was told More

by Jpgocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Thomas
Jan 09, 2023 -

Lake Chevrolet responded

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Our prices are competitive with most area shops. If you were overcharged we'd like to make things right. Please consider bringing your invoice in and having us review it.

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