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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,568 Reviews
Call Service Center (414) 281-5000

2,568 Reviews of Lake Chevrolet - Service Center

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November 28, 2024

I am very satisfied with the service with the oil change that I got last month. More

by scottrohl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We’re thrilled to hear you were very satisfied with the oil change service at Lake Chevrolet. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon! Sincerely, The Team at Lake Chevrolet

November 28, 2024

Best oil change prices I could find. Did not give an inspection report of the vehicle. The did top off fluids. More

by Jin mke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our oil change prices to be competitive at Lake Chevrolet. We appreciate your comments regarding the inspection report and will take this into consideration as we strive to enhance our services. If you have any more suggestions or need further assistance, feel free to reach out. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

November 28, 2024

I was pleased with the service I received, Jose found the information I requested in a timely manner and keeps me informed of any neede More

by faberlynn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service at Lake Chevrolet and that Jose was able to assist you promptly with the information you needed. We appreciate your recognition of our team's efforts. We look forward to seeing you again in the future! Sincerely, The Team at Lake Chevrolet

November 28, 2024

They should xx for warranty’s before preferring the service and assuming its covered then expect the customer to pay your outrageous invoice More

by Amjad khleifat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yessi Lopez
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Dec 05, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. We’re sorry to hear that you’re unhappy with your recent experience and we appreciate the opportunity to address your concerns. When it comes to warranty work, we strive to thoroughly review coverage details with our customers before proceeding with any service. We regret if there was any misunderstanding or if the process was not clearly communicated in your case. Transparency is very important to us, and we aim to ensure that customers are fully informed about what is and isn’t covered under their warranty before any repairs are performed. We understand your frustration with the unexpected costs, and we’d like to make things right. Please reach out to at 414-281-5000 so we can review your situation and address your concerns more specifically. Your satisfaction is important to us, and we appreciate the chance to improve your experience with our dealership.

Dec 05, 2024 -

Amjad khleifat responded

If I came straight forward and asked just to replace my battery why do i have to pay for diagnostic to tell me my battery bad need to be replaced a job can be easy done and cost me no more than couple hundred by napa end up with almost 400$ The purpose of the visit to check if the battery still under warranty or not because the car was in accident

November 27, 2024

Great service department with great customer service team. I would recommend this dealership to anyone. More

by Cfanselow47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi Lopez
Report | Print
Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and customer service team at Lake Chevrolet. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Team at Lake Chevrolet

November 27, 2024

Great work replacing tires on our Audi S5! Quick to schedule and do the work! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great experience with the tire replacement on your Audi S5. Our team at Lake Chevrolet strives for efficiency, and we're glad you found the scheduling and service to be quick and seamless. We look forward to seeing you again for any future needs! Sincerely, The Team at Lake Chevrolet

November 25, 2024

Fast efficient and friendly service ! Jose was knowledgeable and answered all my questions and concerns More

by gknees39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you experienced fast, efficient, and friendly service at Lake Chevrolet. It's great to know that Jose was able to assist you and address all your questions and concerns. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

November 25, 2024

Have a problem with your vehicle or need a tune up? Just give Craig a call and you will hear back from him in a timely manner. The staff is knowledgeable, the service is great, and they are always will More

by howardmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Craig and our knowledgeable staff at Lake Chevrolet. Your satisfaction is our top priority, and we’re glad we could assist you with your vehicle’s needs. We look forward to seeing you again for any future service! Sincerely, The Team at Lake Chevrolet

November 25, 2024

Prompt courteous service everything done well; done as recommended/ informed. Easy scheduling. Clean and modern facilities More

by Jasonluebke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi Lopez
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Nov 26, 2024 -

Lake Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced prompt and courteous service at Lake Chevrolet, and that everything was done to your satisfaction. Our team works hard to provide a clean and modern environment, and we're glad that made a positive impression. We look forward to welcoming you back for your next visit! Sincerely, The Team at Lake Chevrolet

November 25, 2024

i appreciate, that i can wait for my car, while the Mechanists work on my car. More

by weiss2269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Lake Chevrolet responded

Thank you for your review! We're glad to hear you appreciated the opportunity to wait while our mechanics worked on your car. At Lake Chevrolet, we strive to provide a comfortable and convenient service experience. We hope to see you again soon for any of your automotive needs! Sincerely, The Team at Lake Chevrolet

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