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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,631 Reviews
Call Service Center (414) 281-5000

2,631 Reviews of Lake Chevrolet - Service Center

Sort by
July 03, 2024

Always treated well. Bringing my car since 2017. Never a bad experience. Collision center does great work aa well. Thank you. More

by TOYASYKES.LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler
Report | Print
Jul 05, 2024 -

Lake Chevrolet responded

Thank you for your kind words and loyalty since 2017! We truly appreciate your trust in Lake Chevrolet, and we're glad to hear about your positive experiences with our Collision Center as well. We look forward to continuing to provide you with excellent service in the future. Sincerely, The Team at Lake Chevrolet

June 28, 2024

Great staff! ! I would like to give a shout-out to Jonathan Colin, who helped me a lot! More

by Gita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Jun 28, 2024 -

Lake Chevrolet responded

Thank you for the positive review! We're thrilled to hear that you had a great experience at Lake Chevrolet, and we appreciate the shout-out to Jonathan. We look forward to your next visit! Sincerely, The Team at Lake Chevrolet

June 28, 2024

I love that the modern up to date technology they use. The tire reading feature when you pull into the garage is helpful! More

by dmreid03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Lake Chevrolet responded

Thank you for recognizing the modern technology we utilize at Lake Chevrolet to enhance your experience. We're glad to hear that you found the tire reading feature helpful when you visited us. If you have any more feedback or suggestions, feel free to reach out. We appreciate your review! Sincerely, The Team at Lake Chevrolet

June 28, 2024

Fui atendido denla. mejor manera por su trabajador jhonatan colín y me gustaría volver hacer mi chequeo allí More

by farittalmanza83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Report | Print
Jun 28, 2024 -

Lake Chevrolet responded

Thank you for the 5-star review! We're thrilled to hear that you had a great experience with Jonathan. We look forward to seeing you again for your next check-up at Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

June 28, 2024

Prompt response, kind and polite. Took a bad situation and made it easy to fix! More

by rachelswimmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Lake Chevrolet responded

Thank you for taking the time to leave such kind feedback, Rachel! We're thrilled to hear that we were able to make things right for you. We appreciate your support and look forward to assisting you again in the future. Take care! Sincerely, The Team at Lake Chevrolet

June 27, 2024

Great service by John W. He’s the man! He did what was right to make me happy w this purchase More

by Joelipp12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin , John Webler, Alexa Dolpies
Report | Print
Jun 28, 2024 -

Lake Chevrolet responded

Thank you for sharing your positive experience with Lake Chevrolet, we appreciate your feedback. We are glad to hear that John provided you with great service and made sure you were happy with your purchase. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

June 19, 2024

They are very well mannered to make you feel at home. They answer questions very well. More

by denisehalbrucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet and for the positive feedback, Denise! We are delighted to hear that you felt right at home with us and that our team answered all your questions expertly. We appreciate your kind words and look forward to welcoming you back again in the future. Sincerely, The Team at Lake Chevrolet

June 19, 2024

I had a light come on 14 days after purchase. Contacted Lake Chevrolet and got my car in to look at. It was a pricy fix estimate $1300 fix. Of course I feel this should have been fixed. Under More

by martinisandy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Colin
Report | Print
Jun 20, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with your vehicle shortly after your purchase and for the way you felt during your visit. We understand how frustrating and disappointing this situation must have been for you. We strive to provide excellent service and ensure our customers feel valued and respected. It is clear that we fell short in your case, and for that, we are truly sorry. Your feedback is important to us, and we will use it to improve our processes and customer service. Thank you for bringing this to our attention. We appreciate your feedback and hope to have the chance to restore your trust in us.

June 19, 2024

Most of the people have treated me and my family with respect. I have had my equinox in twice for the same issue and it's still not fixed. More

by mahlocht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Webler
Report | Print
Jun 20, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your experience with us. We appreciate your kind words about our staff and their respectful treatment of you and your family. However, we sincerely apologize for the ongoing issues with your Equinox and for not resolving the problem after two visits. We understand how frustrating and inconvenient this must be for you. We are committed to providing high-quality service and ensuring that your vehicle is in perfect working condition. To address this issue promptly, please contact our service manager at 515-281-5000 so we can arrive at a resolution. Your satisfaction is our top priority, and we want to ensure that this matter is resolved to your complete satisfaction. Thank you for bringing this to our attention, and we appreciate your patience and understanding.

June 19, 2024

Mr. Cruz has been very professional, great attitude and definitely Customer Service Oriented. One of your best new Service Representatives. More

by ljsklander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler
Report | Print
Jun 21, 2024 -

Lake Chevrolet responded

Thank you for the positive feedback! We truly appreciate your kind words about our service representative. We aim to provide the best customer service experience at Lake Chevrolet. We look forward to your next visit and appreciate you sharing your experience with us! Sincerely, The Team at Lake Chevrolet

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