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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,631 Reviews

2,631 Reviews of Lake Chevrolet - Service Center

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August 06, 2018

Auto body review I was told that my body work would take 2hours and it was done in an hour. The repair work was done great. Alex was great help More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
August 04, 2018

Simple maintenance, great experience Ez pz car maintenance. Everyone was very helpful and courteous and went above and beyond to make sure I was taken care of. Thanks to the crew at bra More

by Crys1alshard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Enders, Steven Thomas
August 03, 2018

Inspection not completed as stated Received oil change and tire rotation. I also mentioned that the back passenger tire is low. The inspection would have seen a nail in tire, but obviou More

by JamilahD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Hansen, Scott Koski
August 02, 2018

Excellent Needed a new seat switch they got it done in a hour!! Friendly and efficient I always go here when I have a problem with my Chevy Equinox! More

by AlexisThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
August 01, 2018

Recall service completed Service was great once completed. Took several calls and finally stopped in to set up appointment once notified parts were in by email and mail. More

by glad it is complete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
August 01, 2018

Oil change in a flash In and out in an hour for an oil change and tire rotation! I was pleasantly surprised when car was given back with the added bonus of a car wash!’ T More

by Luv my car Mary1023🙂
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Howard
August 01, 2018

Excellent service from Braeger Chevrolet (Scott Hansen) Scott’s attentiveness, patience, knowledge of product, and ability to deliver good customer service is the one and only reason why I keep coming back More

by Cruze1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hansen
August 01, 2018

Braeger is best! We are completely satisfied with Braeger. Everyone there is courteous and friendly. Steve in the Service dept is very helpful and never lets us leave More

by Bundy’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Campechano, Steven Thomas
August 01, 2018

Service Took my new truck in for service and the service advisor was so rude I had to leave. This was the fists new Chevy I bought from them and I buy new More

by Pissed owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Scott Hansen, John Webler, Ebby Bobadilla, Glen Lewis, Steven Thomas
July 31, 2018

Unprofessional Had a recall card for parts on my car . They took my car in and told me about 2 hours to get the ignition switch done... it’s been over 2 hours . Noth More

by Emallas1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the name never got one
Jul 31, 2018 -

Lake Chevrolet responded

Hi Emily...I was concerned after reading your review today, so I spoke with Joel, your Service Advisor. Sounds like there was a lack of communication. He tells me that you were informed that the recall would take 2-3 hours when you arrived, and there was no mention of an oil change. It is our responsibility to make sure our customers know exactly what we are doing and how long it will take. I'm sorry if you feel we didn't live up to our end, but the ignition recalls typically take 2-3 hours. We will be happy to do an oil change for you if you feel we deserve a second chance!

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