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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,631 Reviews

2,631 Reviews of Lake Chevrolet - Service Center

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September 24, 2024

I came in for my first Oil change for my 2024 Equinox. It was supposed to be Oil and Filter Change, Lube , Tire Rotation and Safety Inspection and Free Car Wash. It was done very quickly. Craig explained More

by FIREMEDIK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Pozarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont recall the Service Tech's Name
Oct 03, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you encountered during your recent service visit, especially with the tire pressure and the paperwork from the inspection. You're absolutely right—attention to the "little things" is what makes the difference, and it’s clear that we fell short in your experience. We truly appreciate your feedback and your continued trust in us.

September 24, 2024

Lake Chevrolet provided exceptional service on my vehicle repair and I would recommend their service to anyone! More

by Dan.harmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Sep 25, 2024 -

Lake Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you had an exceptional experience with Lake Chevrolet regarding your vehicle repair. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

September 23, 2024

They were very helpful and honest with me. I appreciated they didn't try to push anything that was unneeded. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Sep 24, 2024 -

Lake Chevrolet responded

Thank you for your kind words, Courtney! We’re thrilled to hear that you found our team at Lake Chevrolet helpful and honest. We always strive to provide the best experience without any pressure. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

September 22, 2024

The service was great as usual. I needed a squeaky passenger window evaluated in addition to a routine oil change, lube, tire check, etc. More

by Wldlfrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our service at Lake Chevrolet and that we could assist you with both your routine maintenance and the evaluation of your squeaky passenger window. We strive to provide consistent quality service and appreciate your trust in us. We look forward to seeing you again for your next visit! Sincerely, The Team at Lake Chevrolet

September 20, 2024

I've always been very happy with there service . I've also bought my last 2 cars there .the people are all very friendly. More

by lyoungs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
Sep 24, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you've been happy with our service at Lake Chevrolet and that you've chosen us for your last two car purchases. Our team prides itself on providing friendly and helpful service, and it's great to know that it made a positive impact on your experience. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

September 20, 2024

Costumer service at the beginning was okay. After I try to contact Damien but no respond. I try to see what recall they did on my vehicle but no answer. I took it for a main reason but came out More

by Yesenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Hug
Oct 03, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your experience with us. We're sorry to hear about the communication issues you faced when trying to reach out, and we truly regret that we didn’t meet your expectations. It’s important to us that every customer feels well-informed and confident about the service they receive.

September 20, 2024

Our contact person was very nice. It took over a week to get our car back and we didn’t know what was going on until the day before we got it back. If it was going to take longer it w More

by Sarahalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Sep 21, 2024 -

Lake Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Lake Chevrolet

September 19, 2024

Fair price to fix autobody damage. The estimate is precise. No pressure to fix other parts that you don't need. Very friendly. More

by butargabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin K
Sep 20, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're glad to hear you found our autobody repair pricing fair and that our estimate was precise. At Lake Chevrolet, we strive to provide a friendly and pressure-free experience for our customers. We appreciate your kind words and hope to see you again for any future needs! Sincerely, The Team at Lake Chevrolet

September 18, 2024

Family has purchased vehicles from here for many years. Always have service done by them. Fair prices and quality work. Knowledge staff. Found them to be honest about what does or does not need to be done. More

by MIKEWMELVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Colin
Sep 20, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you and your family have trusted Lake Chevrolet for so many years. Our knowledgeable staff strives to provide fair prices and quality work, and it's great to know you appreciate our honesty and integrity. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

September 14, 2024

I love how respectful and patient they are with you especially when you have questions. More

by Tiny C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Lake Chevrolet responded

Thank you for your kind words, Tiny! We truly appreciate your feedback about the respectful and patient service you received at Lake Chevrolet. If you have more questions in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

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