Lake Chevrolet - Service Center

oil change Great customer service. Steve knew my name. Offered to get my mirror estimates. He said my car could be fixed while I was on vacation. Great customer service. Steve knew my name. Offered to get my mirror estimates. He said my car could be fixed while I was on vacation. More

Great Service Service was great again. Glen Lewis took really good care of me.I was in and out of there in less than an hour. I will be returning! Service was great again. Glen Lewis took really good care of me.I was in and out of there in less than an hour. I will be returning! More

John Webler 1st Class Communicated very well about setting up appointment and when car was finished. Took care of the courtesy car as well without a hitch. Smooth as can be Communicated very well about setting up appointment and when car was finished. Took care of the courtesy car as well without a hitch. Smooth as can be! More

Great Service and Staff! Wonderful and very helpful staff. Truly listened to my concerns and requests. Service area very clean and techs are very efficient. They are my new de Wonderful and very helpful staff. Truly listened to my concerns and requests. Service area very clean and techs are very efficient. They are my new dealership. More

Great experience! I was able to make an appt. for a few days out at 7am. I arrived at 6:55 and was greeted outside by the service advisor. He let me know it would be a I was able to make an appt. for a few days out at 7am. I arrived at 6:55 and was greeted outside by the service advisor. He let me know it would be a few minutes and he would let me in. This goes a long way for me as I’ve never been to this dealership before. I wasn’t sure I was in the right area let alone, if anyone knew I was there. Once Inside, I was promptly checked in and found my way to the waiting room. I enjoy that it is in the service bay and being able to see everyone doing their job and helping the clients. Not to mention, this is a busy dealership! Lots of moving parts. My truck was as serviced quickly and washed for me at the end. I had no issues while there and would highly recommend you get your vehicle serviced here. More

Great service! Always treated with respect and am helped with everything my vehicle needs. Love the atmosphere that there is as soon as you walk in the door. Always treated with respect and am helped with everything my vehicle needs. Love the atmosphere that there is as soon as you walk in the door. More

Worst service I’ve experienced there I am a frequent customer at Braeger, and usually I rave about their service and support. Today unfortunately, my experience was bad enough to make me I am a frequent customer at Braeger, and usually I rave about their service and support. Today unfortunately, my experience was bad enough to make me question whether I will ever return. I brought my vehicle in for some squealing in the tires and to have a tire resealed. I had explained that my dad had just done the brakes for me a week prior. While waiting over two hours in the waiting area, another employee came in and asked if we wanted him to change the channel because CNN was fake news. He proceeded to share his political opinions with us. Another customer in the area shared that he was a patriot and had proudly served our country, to which the employee interrupted and discredited this customers service. When the employee from service came back to talk with me he began to put down my dad's work on the brakes. He also said I needed GM parts rather than the "AC Delco he just threw in there." I told him to leave the brakes and to simply finish sealing the wheel. Another 30 minutes later my boyfriend had to come as I was over 30 minutes late for work. I checked in briefly with the service tech to share that my boyfriend would be taking the car and that I had to go. He again put down my dad's work in the car and his choice in parts. My feelings were genuinely hurt and I left crying. My boyfriend picked up the $110 bill for a sealed wheel and bad service. More

Fantastic customer service! I called about having a water pump replaced, and my service representative told me to arrive in the next 30 minutes. I arrived to an easily accessibl I called about having a water pump replaced, and my service representative told me to arrive in the next 30 minutes. I arrived to an easily accessible, very clean and spacious service department where I was greeted by smiling employees. Joel Turner did a great job keeping me updated on the job and getting my vehicle back to me. The team of technicians also did a great job, no more coolant leaks! More

Reliable and efficient The service center was very clean and accommodations comfortable with complimentary drinks. Staff kind and friendly. Efficient, reliable and quality The service center was very clean and accommodations comfortable with complimentary drinks. Staff kind and friendly. Efficient, reliable and quality work. Customer service is a priority. More