2,627 Reviews of Lake Chevrolet - Service Center
Stay Away!!! Long story short, brought my 2013 Equinox up for repairs, service sat with it for nearly a week without looking at it before quoting me at $2000 more Long story short, brought my 2013 Equinox up for repairs, service sat with it for nearly a week without looking at it before quoting me at $2000 more than the value of the car, then suggested I trade the car in for a much reduced rate to them. Never doing business with Braeger Chevrolet again. More
45000 mile service Easy pickup and drop off. Comfy and clean waiting area and bathrooms. I drive a little bit further for service on my pickup, but its worth the trip. Easy pickup and drop off. Comfy and clean waiting area and bathrooms. I drive a little bit further for service on my pickup, but its worth the trip. Nice work! More
Oil change and tire rotation My service advisor was great and took care of all my needs. I do feel a cashier would make the pick up process easier for your customers. My service advisor was great and took care of all my needs. I do feel a cashier would make the pick up process easier for your customers. More
Great Repair I took in my car for an oil change and to fix a brake caliper. After inspection, it was determined that more work needed to be done. It was explained I took in my car for an oil change and to fix a brake caliper. After inspection, it was determined that more work needed to be done. It was explained clearly to me what was to be done and a good estimate of what it would cost, and they managed to fit the repairs into my tight timetable. Excellent service. More
Timely response It was great being able to schedule service appointment online w/a follow call for confirmation. Service department was easy to communicate with & gav It was great being able to schedule service appointment online w/a follow call for confirmation. Service department was easy to communicate with & gave me thorough explanation of issues w/vehicle. More
Very bad service My airbag light was on so I went to this location to have my car serviced,, after 2 hours, the service guy came to me and said we fixed part of the pr My airbag light was on so I went to this location to have my car serviced,, after 2 hours, the service guy came to me and said we fixed part of the problem we reprogrammed the SDM module and you need two new front impact sensor they charged me $100, so I bought 2 sensors from them for $400, and went back to the after 2 hours , the service guy told you have wrong SDM ( what reprogramming the did last time for $100) and they charged me another $100 ( I’ve spend $600 for nothing and till now my airbag light is on, I would not recommend their service at all, they just want to charge you , and I was elaborating with him he said I let 2 service technicians working on your car, if the intended service not completed there should be no charge. More
regular ise una pregunta sobre porque mi camioneta vibraba a altas velocidades o menos velocidad ase una vibracion asi no aceleres es raro al punto que asusta ise una pregunta sobre porque mi camioneta vibraba a altas velocidades o menos velocidad ase una vibracion asi no aceleres es raro al punto que asusta More
Too slow. I had an appointment (simple oil change) scheduled for 10:30 am, which I was 5 minutes early for. My truck sat for 45 minutes before they finally sta I had an appointment (simple oil change) scheduled for 10:30 am, which I was 5 minutes early for. My truck sat for 45 minutes before they finally started work on it. I'm happy with the price, but an hour and a half for an oil change is unacceptable. More
Friendly Efficient We have been using this service location since 2008 when we purchased our 2008 Malibu. At the time of purchase we were offered a $1 oil changes as lon We have been using this service location since 2008 when we purchased our 2008 Malibu. At the time of purchase we were offered a $1 oil changes as long as we owned the car! We live in New Berlin but the extra miles to Braeger for all of the service work that has been done on the car for the past 11 years has been worth the trip. More
Incompetent employees One thing is not doing a good job, but blaming your flimsy work on the quality of the product is just plain dishonesty. You can visually notice the ba One thing is not doing a good job, but blaming your flimsy work on the quality of the product is just plain dishonesty. You can visually notice the bad work by comparing one side of the car to the better “done” side but both the mechanic and the service agent keep brushing it off. I was sitting right there while the mechanic was being very rude and disrespectful about asking to screw the hanging rail that was not properly done. More