Lake Chevrolet - Service Center

Good Experience The representative I had for service was Keith, he was very nice and helpful will definitely go back as long as he’s there to take care of me. The representative I had for service was Keith, he was very nice and helpful will definitely go back as long as he’s there to take care of me. More

honest and friendly Glen Lewis took real good care of me. My car needed some parts to be ordered so I had to leave the car there overnight. I got a ride home and was offe Glen Lewis took real good care of me. My car needed some parts to be ordered so I had to leave the car there overnight. I got a ride home and was offered a ride back the next day. More

Great Customer Service Steve was knowledge and helpful. He helped me when I first scheduled my appointment at the wrong dealership and helped when I had my service scheduled Steve was knowledge and helpful. He helped me when I first scheduled my appointment at the wrong dealership and helped when I had my service scheduled. More

Outstanding service department I solely trust Glenn and his crew to take care of my car as if it were there own. When I call and get voice mail Glenn gets right back to me even if h I solely trust Glenn and his crew to take care of my car as if it were there own. When I call and get voice mail Glenn gets right back to me even if he has to stay late now that's dedication More

Oil change I don't think it should take over an hour for an oil change. I Was disappointed they didn't take it through the carwash I don't think it should take over an hour for an oil change. I Was disappointed they didn't take it through the carwash More

mixed feelings my review... well I have no problem with the services and price (I didn't have to pay anything) however, the problem... my 2019 Trax was worked on fo my review... well I have no problem with the services and price (I didn't have to pay anything) however, the problem... my 2019 Trax was worked on for a 'recall' part. not my choice, but a recall. I then also requested an oil change. all good. (just waited a little longer then I would have liked, no big deal) I drove the car a little while after the work was done. went home, parked it. my son, then used it at night to run to the gas station, IT BROKE! I needed it towed back to Chevy and my son needed a ride home. He thought the 'axel' broke! I'm sure this had everything to do with the work that was done earlier in the day!! I talked to Steve in the morning.. he took care of it and me right away! no complaints with Steve. however, he claims he 'has no idea' how the 'clip' holding the axel to the transmission broke. really? this is a 2019 car. I'm sure this was not a coincidence. yes, it was taken care of, but also very inconvenient for me and my son. More

Glen went above and beyond for me I needed a oil change for my work van asap, nobody had any openings for a few days so I talked to Glen in the service department. He said to bring the I needed a oil change for my work van asap, nobody had any openings for a few days so I talked to Glen in the service department. He said to bring the van in when they opened and he would see what he could do. I rolled up at 7:55am and found Glen, he remembered me and said he'd take care of it. After 5 minutes my van was being driven back by a lube tech to do the oil change and tire rotation. Not only was I blown away by Glen and the prompt service but I was also given $10 off!!! 45 min later I was headed to work. Thank you Glen and Lake Chevrolet....... More