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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,631 Reviews
Call Service Center (414) 281-5000

2,631 Reviews of Lake Chevrolet - Service Center

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July 13, 2021

Great communication and service! Thank you Nick for getting my car finished so quickly and communicating via text and leaving a voicemail when my car finished. More

by lindsey.0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2021

My car had too much oil put in it causing it to blow black smoke smell burnt and no speed over 7 mph so irritated More

by Dollyb2911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure but not pictured
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Jul 15, 2021 -

Lake Chevrolet responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

July 09, 2021

Spend over $50000 on a truck and less then 3 months later have a problem with the vehicle. The dealership doesn’t care because they got the money from the original purchase. They don’t show care or concern More

by gpodd2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Thomas
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Jul 15, 2021 -

Lake Chevrolet responded

We would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 414-281-5000 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business.

July 07, 2021

Very disappointed in the wait time. My vehicle was not taken into the shop until 40 minutes after my appointment time. This is not acceptable. More

by rfortier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
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July 06, 2021

John was outstanding. The facility was very clean and everyone was extremely friendly. More

by Gagliars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
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July 02, 2021

Unless you get rid of this section I will never complete another survey. I dkny6aksays have anything to say especially 25 words. I have hard time here, blah blah blah More

by milubrbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who I worked wjth.
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July 01, 2021

Great service, friendly staff and the repairs were done two days earlier than expected. My truck beautiful again all polished up and sparkling. Totally pleased with my experience at Lake Chevrolet More

by mchetney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in the Collision dept.
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July 01, 2021

They told me what was really wrong with my vehicle. I will be returning to get my vehicle fixed. The man was pretty reasonable. Good place. More

by Michael jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
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June 28, 2021

I had a nail in my tire that I knew about prior to going there for my oil change, and they never even noticed it. More

by ttara6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Webler
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Jul 15, 2021 -

Lake Chevrolet responded

Thank you for letting us know about this. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

June 26, 2021

Great and friendly customer service. My car looks better than new. More

by lc_hill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kalya, Alex
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