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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,631 Reviews

2,631 Reviews of Lake Chevrolet - Service Center

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July 25, 2021

Horrible service department. Can't change oil properly. Taking up 2 hours of my time. Needed to do the oil change twice. Absolutely positively ridiculous. More

by wicksteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Thomas
Jul 26, 2021 -

Lake Chevrolet responded

I wanted to reach out and apologize for the experience you had with our team. This is not typical of us and can assure you it wouldn’t happen again.

July 23, 2021

I have brought my vehicle in twice for the same issue. I have spent close to $1300 and I still have the same problem with my car. I took it to the dealer under the idea that they knew what they were doing a More

by Wojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Lake Chevrolet responded

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. I really appreciate you bringing this issue to my attention.

July 20, 2021

I was early for appointment but was taken right away. Staff was very friendly and prompt. Definitely a good experience will return again.. coffee and water was available More

by deharedebon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
July 20, 2021

Berry good service the personal is Berry policies and they give many choices to make work better for the pain my car and top a others More

by RAYMUNDOTOSCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Grimes, Miguel Quiles
July 16, 2021

They were prompt, helpful and very nice. I was able to schedule my appointment in a manner that was convenient for me. Everything was coverages over warranty so that was great. More

by sharkvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
July 16, 2021

Very friendly staff and service advisor! JOHN WEBLER! Rocks! Did not meet the person who worked on the vehicle. This was an excellent experience! Well done More

by Keith W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service mechanic, John Webler
July 15, 2021

Lake Chevrolet has been a great place for us to bring our vehicles. We get excellent service every time we come in and feel like we are being taken care of! More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
July 14, 2021

My check 3ngine light popped on and I called to bring it in. Dropped it off and was told if theycfound something, I would just pay my $100 deductible and my warranty take care of rest. If nothing was found More

by TAMTERH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Webler
July 14, 2021

This was my second visit for a vehicle issue my service advisor was Craig p and he was fantastic he explained to me my limitations of my warranty so I now have a better and clearer understanding of what is More

by jorlinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Very clean and helpful employees. Very nice customer beverage/snack center with free beverages for adults and kids. Little disappointing I had an appointment and had to wait 45min. More

by BURPEE83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
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