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This rating includes all service center reviews, with more weight given to recent reviews.
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2,637 Reviews of Lake Chevrolet - Service Center
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June 11, 2022
Everything was so clean. Service was immediate, friendly and courteous. My car was ready in about 20 minutes and the service man threw in a free car wash for me. Every time I Service was immediate, friendly and courteous. My car was ready in about 20 minutes and the service man threw in a free car wash for me. Every time I've been to the dealership I've left feeling better than when I came in starting with my original salesman Chris Till. Thank you Lake Chevrolet! More
by pkohnke
Verified CustomerEmployees Worked With
Glen Lewis, Christopher Till
June 10, 2022
My car was in the shop on March 7th. I was told initially that it would be completed by April 15th. My car was completed June 2nd. It was in the shop for just shy of 3 months. Mind you, I was told initially that it would be completed by April 15th. My car was completed June 2nd. It was in the shop for just shy of 3 months. Mind you, from April 15th on, I was essentially told it would be completed "next week" every week. Of course, when it was clear that it wouldn't be finished by that time, it wasn't that someone took the initiative and informed me about it. I always had to call to get updates on the status of my car. One of the reasons that it was delayed so long is they kept finding issues with the car, would have to wait for parts, then would find another issue with the car. It was clear that significant damages were overlooked in the initial inspection and even as work was being done on the car. 3 months. One of the worst customer experiences I have ever had in my life. More
by dave
Employees Worked With
Luke
June 09, 2022
This dealership exhibits excellent customer service, the facility is exceptionally clean and sharp leaving me most impressed and wanting to return for any automotive needs I may have. Incidentally, about te facility is exceptionally clean and sharp leaving me most impressed and wanting to return for any automotive needs I may have. Incidentally, about ten years ago we bought my 2004 Chevrolet Traiblazer LT from this dealership when it was Braeger. I bought it with around 60,000 miles and now have around 172,500 miles on it. I find this dealership to be excellent and very customer service oriented which is why I choose them over any other. More
by gharleydude
Employees Worked With
Glen Lewis, Steven Thomas
June 08, 2022
The check-in process is completed quickly. The estimate for work to be performed is delivered to your email immediately. The estimate for work to be performed is delivered to your email immediately. More
by maryann225.mag
Employees Worked With
June 08, 2022
Always courteous dependable ge the work done in time they tell me. Craig pozarski is the nicest represenative i have dealt wth in my lifetime. they tell me. Craig pozarski is the nicest represenative i have dealt wth in my lifetime. More
by Randy Buttke
Employees Worked With
June 01, 2022
Everything was handled very professionally. I was pleased that I was able to get a loaner vehicle. Saved me lots of money not having to rent a vehicle. I was kept up to date on what was going o I was pleased that I was able to get a loaner vehicle. Saved me lots of money not having to rent a vehicle. I was kept up to date on what was going on with my vehicle. Everything was great More
by Barbbohachek
Employees Worked With
Karrie
