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Lake Chevrolet - Service Center

Milwaukee, WI

4.4
2,555 Reviews
Call Service Center (414) 281-5000

2,555 Reviews of Lake Chevrolet - Service Center

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January 20, 2025

He was Helpful and kind when I was frustrated … he was prompt on return calls! More

by tpw7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words and are glad to hear that our team was helpful and responsive during your experience. At Lake Chevrolet, we strive to provide excellent service, and we look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

January 18, 2025

Well I didn’t go I sent my son to get his Chevy service and he said that they were pretty good so we will see at the next appointment More

by Ishmail Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Lake Chevrolet responded

Thank you for sharing your experience with us, Ishmail! We're glad to hear that your son had a positive experience with our service team at Lake Chevrolet. We look forward to seeing you both at the next appointment and appreciate your trust in us. If you have any questions or need further assistance, feel free to reach out! Sincerely, The Team at Lake Chevrolet

January 18, 2025

Good people good service, easy to make appointments, they wash my new Chevy Colorado and went over what was done. More

by tomudee821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Lake Chevrolet. It’s our pleasure to provide good service and take care of your new Chevy Colorado. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

January 17, 2025

Great people! Great Service! Craig is a fantastic Service Representative, always friendly, cheerful and caring. It’s always a pleasure working with him! More

by tmaletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Lake Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Lake Chevrolet. It's fantastic to know that Craig provided you with friendly and caring service. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

January 16, 2025

Beyond excellent service, vehicle done on time and work was perfect no issues at all More

by mikefstumpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We at Lake Chevrolet are thrilled to hear that you received excellent service and that your vehicle was completed on time without any issues. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

January 15, 2025

Tiene un buen servicio y un buen trato con los clientes y buenos precios muy agradecido More

by wilmeromana7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Lake Chevrolet responded

Gracias por tu comentario! Apreciamos mucho tus amables palabras sobre el servicio y trato que recibiste en Lake Chevrolet. Nos alegra saber que encontraste buenos precios. ¡Esperamos verte de nuevo pronto! Sincerely, The Team at Lake Chevrolet

January 15, 2025

John W. was very friendly and service was very quick. Came for a oil change and was in and out within 30 minutes. More

by Bhadrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lake Chevrolet responded

Thank you, John, for your wonderful review! We're thrilled to hear that you found our service to be quick and friendly during your oil change visit at Lake Chevrolet. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Lake Chevrolet

Jan 16, 2025 -

Lake Chevrolet responded

Thank you for sharing your experience with us! We’re glad to hear that you enjoyed our clean customer lounge and the refreshments we provide while you wait. It's great to know that our advisor made your visit pleasant and welcoming. We appreciate your feedback and hope to see you again at Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

January 15, 2025

Clean customer lounge, they provide soda,water,coffee while you wait! The advisor was friendly, a pleasure to talk to! More

by bziarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Lake Chevrolet responded

Thank you for sharing your experience with us! We’re glad to hear that you enjoyed our clean customer lounge and the refreshments we provide while you wait. It's great to know that our advisor made your visit pleasant and welcoming. We appreciate your feedback and hope to see you again at Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

January 15, 2025

I arrived at 8am for an oil change and 2 recalls. I left at 11am the oil was changed and one recall was completed. This is the 5th time this recall has not been performed. My steering wheel was cover More

by leeteasley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and want to address your concerns. Regarding the recall, we understand how frustrating it can be to have a recall left incomplete. Unfortunately, there are times when parts may not be immediately available, which can delay the completion of certain recalls. We do our best to communicate these situations and work to resolve them as quickly as possible. We also sincerely apologize for the condition of your steering wheel and the paperwork left in your vehicle. That’s not the level of care we aim to provide, and we will address this with our team to ensure it doesn’t happen again. As for the credit card fee, we understand your frustration. While this fee is collected by the credit card processing company, we do offer alternative payment options, such as cash or debit cards, that do not incur this fee. This practice is becoming more common across many businesses, but we’ll review our communication to ensure it’s clear to our customers in advance. We value your feedback and are committed to improving our service. If there’s anything we can do to address your concerns further, please reach out. We’d love the opportunity to restore your trust in us.

January 15, 2025

Typical experience at any level new used the grind is very real, buying sucks the service great More

by Hedges500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Jan 16, 2025 -

Lake Chevrolet responded

Thank you for sharing your feedback about your experience with us at Lake Chevrolet. We understand that the buying process can feel challenging, but we're glad to hear you found our service great. Your input is invaluable, and we strive to improve continuously. If you have any suggestions or further concerns, please feel free to contact us. We look forward to providing you a better experience next time! Sincerely, The Team at Lake Chevrolet

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