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Lake Chevrolet

Milwaukee, WI

4.5
5,044 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,044 reviews

June 19, 2024

I had a light come on 14 days after purchase. Contacted Lake Chevrolet and got my car in to look at. It was a pricy fix estimate $1300 fix. Of course I feel this should have been fixed. Under More

by martinisandy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Colin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Lake Chevrolet responded

Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with your vehicle shortly after your purchase and for the way you felt during your visit. We understand how frustrating and disappointing this situation must have been for you. We strive to provide excellent service and ensure our customers feel valued and respected. It is clear that we fell short in your case, and for that, we are truly sorry. Your feedback is important to us, and we will use it to improve our processes and customer service. Thank you for bringing this to our attention. We appreciate your feedback and hope to have the chance to restore your trust in us.

June 18, 2024

They were so very helpful with our unique situation. They made it all work out with little stress on us. Best car buying experience. More

by meluebke79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Lake Chevrolet responded

Thank you for sharing your positive experience with Lake Chevrolet! We appreciate your kind words and hope to see you again! Sincerely, The Team at Lake Chevrolet

June 17, 2024

They were very professional and got my vehicle completed at the estimated time I was given More

by Lathon.symone92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 19, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet, we appreciate your positive feedback on the professionalism and timeliness of our service. We strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

June 17, 2024

They are very nice very helpful. In what they do. And are fair on there price More

by saratv63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Lake Chevrolet responded

Thank you for the kind words about Lake Chevrolet! We are thrilled to hear that you found our team helpful and fair in pricing. We appreciate your positive feedback and look forward to assisting you in the future. Sincerely, The Team at Lake Chevrolet

June 17, 2024

Thank you for taking care of my vehicle. I love the service you guys provide your clients. More

by evelynjonesm
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Lake Chevrolet responded

Thank you for the 5-star review, Evelyn! We're delighted to hear that you love the service provided at Lake Chevrolet. We appreciate your kind words and look forward to assisting you again. Sincerely, The Team at Lake Chevrolet

June 17, 2024

Staff is very friendly, yet professional. They also are very knowledgeable regarding sales and financing. It was truly a pleasure working with Brandon Burazin and Alexa Dolpies. Two thumbs up More

by DJndrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Burazin, Alexa Dolpies
Jun 19, 2024 -

Lake Chevrolet responded

Thank you for the positive feedback! We're thrilled to hear that you had a great experience with our knowledgeable staff, Brandon and Alexa. Your satisfaction is important to us, and we look forward to assisting you again in the future. Thank you for choosing Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

June 16, 2024

Was overcharged for my oil change at the register. When I told him that wasn’t the price i was quoted the previous day, he apologized and changed it. Glad i spoke up. The waiting area is beautifully d More

by arcangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate your honesty. We're glad you spoke up about the overcharge, and we're happy we could address it for you. Our team strives to provide top-notch customer service, and we're pleased you enjoyed our waiting area and amenities. If you have any further questions or need assistance, please feel free to reach out to us directly. We look forward to serving you again in the future at Lake Chevrolet. Sincerely, The Team at Lake Chevrolet

June 15, 2024

I found Alexa very easy to work with, she explained everything very clearly and is easily a value to Lake Chevy. More

by dodoemmons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey "J.J." Pucel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Dolpies
Jun 18, 2024 -

Lake Chevrolet responded

Thank you for your 5-star review! We truly appreciate your kind words about Alexa and your positive experience at Lake Chevrolet. We strive to provide exceptional service, and we're glad you had a great experience. We look forward to seeing you again and assisting with any future needs. Sincerely, The Team at Lake Chevrolet

June 15, 2024

Customer service was excellent, the service was fast and the staff was friendly. They explained the process well and the wait time was minimal. More

by lopezdor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet and sharing your positive experience with us! We are thrilled to hear that our team provided you with excellent customer service and fast service. We take pride in our friendly staff and efficient processes. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Team at Lake Chevrolet

June 13, 2024

The people there are friendly and they take care of the people fast n offer something to drink. More

by estrellas_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
Jun 14, 2024 -

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet! We appreciate your positive feedback about our friendly service and quick care. We're glad you enjoyed the drink offerings. We look forward to assisting you again on your next visit! Sincerely, The Team at Lake Chevrolet

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