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Lafayette Volkswagen
Lafayette, IN
12 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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12 Reviews of Lafayette Volkswagen
October 05, 2025
Full of ilusion i bought a used vehicle from you! !! I feel SCAM!!!! 2 HOURS AFTER I BOUGHT IT ALL THE LIGHTS CAME ON!!! AND ITS BEEN 7 DAYS AND I STILL DONT HAVE MY VEHICLE IN MY HAND AFTER PAYED OFF !! I feel SCAM!!!! 2 HOURS AFTER I BOUGHT IT ALL THE LIGHTS CAME ON!!! AND ITS BEEN 7 DAYS AND I STILL DONT HAVE MY VEHICLE IN MY HAND AFTER PAYED OFF!!!! THIS IS INSANE!!!!! Personal verry arrogant and negligent... missing lot of empathy and WORST POST SALE CUSTOMER SERVICE! More
by jsamuelmg
Employees Worked With
Gary & Ostin
October 05, 2025
Full of ilusion i bought a used vehicle from you! !! I feel SCAM!!!! 2 HOURS AFTER I BOUGHT IT ALL THE LIGHTS CAME ON!!! AND ITS BEEN 7 DAYS AND I STILL DONT HAVE MY VEHICLE IN MY HAND AFTER PAYED OFF !! I feel SCAM!!!! 2 HOURS AFTER I BOUGHT IT ALL THE LIGHTS CAME ON!!! AND ITS BEEN 7 DAYS AND I STILL DONT HAVE MY VEHICLE IN MY HAND AFTER PAYED OFF!!!! THIS IS INSANE!!!!! Personal verry arrogant and negligent... missing lot of empathy and WORST POST SALE CUSTOMER SERVICE! More
by jsamuelmg
Employees Worked With
Gary & Ostin
May 28, 2025
Avoid This Dealership – Major Issues with My Purchase! I recently bought a Nissan from Lafayette Volkswagen, haven't had it for 24 hours, I discovered a serious transmission problem. Despite my excitem I recently bought a Nissan from Lafayette Volkswagen, haven't had it for 24 hours, I discovered a serious transmission problem. Despite my excitement about the purchase, I was devastated to find that the car was not functioning properly. I contacted the dealership for assistance but received little to no help. Now I have had this car in the shop since last week needing to replace the transmission and I don't even know if it will be covered under the warranty, I'm praying and hoping it will be if not I'm out of a car and still have to pay for it. This experience has been incredibly frustrating, and I would advise potential buyers to think twice before making a purchase here. **UPDATE AS OF 6/4-- 3 weeks in shop and still nothing is being done. Warranty is not covering the transmission bc they said it's pre-existing issue and it's now the dealership deal. Now waiting on them to come up with a plan. More
by Erin F
Employees Worked With
William Kinzer
November 19, 2024
Working with Anthony Turner was a great experience, he was very kind and helpful, probably the salesman I've worked with in Lafayette period! Kept it real with us and told us the truth. He got us into the was very kind and helpful, probably the salesman I've worked with in Lafayette period! Kept it real with us and told us the truth. He got us into the car I wanted and stayed within my price range. It's been a while since I had a brand new car. And honestly I'm still in shock. I'm so happy! Thank you! If you are looking into Volkswagen go see Anthony Turner! More
by Jordan
Employees Worked With
Anthony Turner, Chris Macy, Friendemic Friendemic
April 15, 2024
We purchased a 2024 Tiguan from Anthony Turner. He made the process easy. Also, Anthony Turner was very personable and created no pressure to buy He made the process easy. Also, Anthony Turner was very personable and created no pressure to buy More
by Boops
Employees Worked With
Anthony Turner
January 03, 2024
Such an easy breezy dealer to work with. James Hardman was a pleasure to work with. I would recommend the dealership and James to anyone. James Hardman was a pleasure to work with. I would recommend the dealership and James to anyone. More
by LB
Employees Worked With
Friendemic Friendemic
November 26, 2023
I purchased a car from James Hardman. He was so amazing & helpful. The other staff I dealt with, the manager & finance man, were also great. I purchased my last car from this dealership He was so amazing & helpful. The other staff I dealt with, the manager & finance man, were also great. I purchased my last car from this dealership & I swore I’d never come back. It was an awful experience. I broke my promise & brought my previous car in for service a couple weeks ago. I didn’t have the time to spend the day in Indy. Jenny in service completely changed my mind. She’s amazing. The best customer service experience I’ve had in a long time. More
by Gbales_40
Employees Worked With
Chris Macy, Friendemic Friendemic
September 23, 2023
Traded two vehicles yesterday and found the staff to be excellent. Sean Bolden was absolutely the best salesman(Product Specialist) that we have ever been assigned for any vehicle purchase. He was so welco excellent. Sean Bolden was absolutely the best salesman(Product Specialist) that we have ever been assigned for any vehicle purchase. He was so welcoming, informative and downright genuine. This dealership needs to keep this guy because his dedication and service are unmatched. Thank you Sean for making our day! Donald Boatright More
by dboatright
Employees Worked With
SEAN BOLDEN, Chris Macy, Friendemic Friendemic
