LaFontaine Toyota

Customer's lost forever Will never return to, or recommend La Fontaine dealership from now on. Bought a used car and was told by sales person it had been inspected by the se Will never return to, or recommend La Fontaine dealership from now on. Bought a used car and was told by sales person it had been inspected by the service department and all concerns related to mileage, regular wear, and recommended replacements had been done. I was offered a warranty for half the purchase price of the car was and told it was a good car and that I wouldn't need it. When I take it in for an oil change I get told it requires $1500 in repairs! Then a day later after the oil change the battery died and needed to be replaced, which wasn't an issue until after I took it in for an oil change. I called Toyota customer service which forwarded my complaint to La Fontaine, I received a call during work and tried to call back 7 times with no response and no future calls received. To add insult,Toyota customer service told me that it was my fault for buying a used car, "AS IS," without knowing automatically what this meant in a legal sense. I also later found out that even a car of this type in good condition had a Kelly Blue Book value of less than half of what I paid for it but only if car was in "excellent" condition. I feel like a naive kid that got had by a business that doesn't care. 1 More

Oil Change My service representative was extremely helpful, he explained everything that was done to my car and what the future service needs will be, he was ver My service representative was extremely helpful, he explained everything that was done to my car and what the future service needs will be, he was very considerate. More

Honest service I was ready to buy new tires given what a tire service told me. Service dept told me they were fine and only did the service I needed. It was quick I was ready to buy new tires given what a tire service told me. Service dept told me they were fine and only did the service I needed. It was quick and done.well. More

Great service Salesman was great. Met my price point. Test drive was great and I really like the salesman going over all the features od the care.. Salesman was great. Met my price point. Test drive was great and I really like the salesman going over all the features od the care.. More

Love LaFontaine Traded in my Honda Civic to lease a Hyundai Tucson, I was taken care of so well by everyone in the dealership. It was a quick and effortless visit! Traded in my Honda Civic to lease a Hyundai Tucson, I was taken care of so well by everyone in the dealership. It was a quick and effortless visit! More

Happy customer with new car sold by Nickolaus Burrow good service, new car EXCELLENT car salesman (Nick). Hope he will be there when I purchase another car. He is a man of his word and he made it happen. good service, new car EXCELLENT car salesman (Nick). Hope he will be there when I purchase another car. He is a man of his word and he made it happen. One happy customer More

Vehicle Service Tony was very professional. The waiting area was clean and supplied with coffee, tea, water, and cookies. There were magazines and newspapers to rea Tony was very professional. The waiting area was clean and supplied with coffee, tea, water, and cookies. There were magazines and newspapers to read. The wait time was excellent. More

buying new car OVERALL GOOD EXPERIENCE WORKING WITH JAY WAS A GOOD EXPERIENCE AND I WOULD RECOMMEND HIM TO MY FAMILY AND FRIENDS. DEALERSHIP WAS CLEAN AND STAFF WAS OVERALL GOOD EXPERIENCE WORKING WITH JAY WAS A GOOD EXPERIENCE AND I WOULD RECOMMEND HIM TO MY FAMILY AND FRIENDS. DEALERSHIP WAS CLEAN AND STAFF WAS HELPFUL AND FRIENDLY. More

Best Experience EVER Everyone was great! I wasn't really crazy about the guy with the "Kitty Cat" tattoo on his neck, but everyone else was FANTASTIC!!! Thanks LaFontain Everyone was great! I wasn't really crazy about the guy with the "Kitty Cat" tattoo on his neck, but everyone else was FANTASTIC!!! Thanks LaFontaine!!! More

Quality Dealership Lafontaine dealership is professional and treats the customer very well. I know that when I bring my car in for service I know my experience will be Lafontaine dealership is professional and treats the customer very well. I know that when I bring my car in for service I know my experience will be exceptional. More