LaFontaine Toyota
Dearborn, MI
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This dealership has been my savior. My car started acting up and within hours of me calling, Celeste and Derek arranged to get my car into the shop. Celeste was truly helpful, knowledge My car started acting up and within hours of me calling, Celeste and Derek arranged to get my car into the shop. Celeste was truly helpful, knowledgeable and kind. I am truly grateful for the excellent and prompt service I have now become accustomed to. Thank you again. More
Rob and Tison were wonderful to work with and made the process as easy as can be and got me in the right truck for the right price. The only problem was the truck was still dirty after being detailed process as easy as can be and got me in the right truck for the right price. The only problem was the truck was still dirty after being detailed More
Celeste was very helpful and keep me informed about my vehicle status. She is an excellent assets. The way she keep me informed looks like that my friend is sitting there rather than La Fontaine employee. vehicle status. She is an excellent assets. The way she keep me informed looks like that my friend is sitting there rather than La Fontaine employee. More
We made a deal to purchase a used Mazda CX5, put down a $500 deposit to hold it until the next day. The following day our salesman told us they didnt know where the title was or when they'd have it. So, we $500 deposit to hold it until the next day. The following day our salesman told us they didnt know where the title was or when they'd have it. So, we told them we were going to move on and please return our deposit. Nearly A MONTH later we still dont have our deposit. All we've gotten are excuses. Yesterday we were promised a check was being overnights to us... nothing arrived. Now salesman says he needs to check with finance to see when a check is going out. Nothing but lies and excuses. More
Celeste was very polite and helpful. Explained everything very clearly. I was still some confused by some of the settings in the car. Showed me how to download the owners manual on my p Explained everything very clearly. I was still some confused by some of the settings in the car. Showed me how to download the owners manual on my phone, which is much easier to understand, than the giant hard to find what you are looking for, in the one in the glovebox. She also sat with me and gave me some tips for my vehicle setting which was much appreciated. My service was finished in a timely manner. I especially liked video from the technician showing what was done. Overall a great experience. More
