LaFontaine Toyota

I recently had a bankruptcy discharge and was in need of a car. I also work a seasonal job and I usually don't work in the winter. I disclosed this information as soon as I walked into the dealership & I a car. I also work a seasonal job and I usually don't work in the winter. I disclosed this information as soon as I walked into the dealership & I was told by the sales rep & finance manager Michelle this was not a problem. I signed a contract for a great used car, and my sales rep transferred my car insurance to the car right there in the dealership. I was sent a payment book by the finance company along with a letter thanking me for my business. I took a look at my credit report and it stated that I opened an account for a car with the finance company through Lafontaine. This gave me the impression that the car was mine as long as I made the payments. About a week after Michelle and her assistant began calling me saying that my deal may not be funded after all? even though I had the car and all of the paperwork and I needed to email her my financial info all over again which I sent to her. Now a month later,after I've made my 1st payment on the car I'm now told that since I am on unemployment that I can't afford the car and the deal won't be funded. This was not a problem when I got there but now it is. At this point I no longer want the car and am just interested in receiving my downpayment back along with other payments that I've made on the car. In the long run I feel that if the staff would have just been honest with me as well as the finance company from the beginning this misunderstanding would not have happened. From what I understand the finance company was understanding that I was working when they agreed to finance the car for me. Instead of being honest from the beginning, now the staff at Lafontaine harassed me and made me into the bad person when I provided them with honest information as soon as I walked in the door. I will never use Lafontaine again because they gave my family a "raw deal." More

I was in the market of purchasing a new car, and was immediately approached by Mr. Kuwan Payne. Mr. Payne was very professional and had a wealth of knowledge on the vehicles I had inquiries about. I sub immediately approached by Mr. Kuwan Payne. Mr. Payne was very professional and had a wealth of knowledge on the vehicles I had inquiries about. I subsequently decided to purchase the Hyundai Elantra. This vehicle was an excellent choice, compared to the Honda Civic I previously considered. I was able to call Mr. Payne anytime, if I had any questions. Each time, he answered each question in a professional dignified manner. If you are ever in the market to purchase a vehicle, please do not hesitate to look up Mr. Payne. More

I came into the dealership with the expectation of just browsing to compare prices and cars. I was pre-approved for an amount through my credit union, upon discussing my situation and needs w/Clay Rosette browsing to compare prices and cars. I was pre-approved for an amount through my credit union, upon discussing my situation and needs w/Clay Rosette and Mike Curry they were able to offer me a better deal for financing. I explained to them I needed to stay within a tight budget and they went to extra mile to get me a newer model vehicle w/great mileage for a pre-owned automobile. More

My salesman, Kuwan Payne, was very friendly and willing to take the time to help the customer find the right car. Although I already had a feeling of what car I wanted, visiting Lafontaine sealed the deal to take the time to help the customer find the right car. Although I already had a feeling of what car I wanted, visiting Lafontaine sealed the deal. A lot of dealerships in the area only care about the bottom line but I didn't get that feeling from this dealer. I would definitely recommend this dealer to buy a new car. More

Our experience at LaFontaine Toyota was outstanding!! We highly recommend Bill Orr and Mike Curry to anyone who prefers excellent service, top-notch communication, and friendly, caring people!! They both we highly recommend Bill Orr and Mike Curry to anyone who prefers excellent service, top-notch communication, and friendly, caring people!! They both went to the 'enth' degree to ensure our car buying experience was nothing short of excellent. Both spent just the right amount of time matching our preferences to the right car, and offered friendly advice, suggestions, and did extra legwork to minimize the amount of time we would spend signing the paperwork. We love our Camry! And clearly plan to buy our next car from them. We would feel perfectly comfortable sending our daughter or son to see them, and know they would be well cared for. You will not be disaapointed! More

The reason why we gave this dealership the highest recommendation possible is that the sales people were very helpful. Each salesman answered all of our questions and even provided information about t recommendation possible is that the sales people were very helpful. Each salesman answered all of our questions and even provided information about the area. Even the General Manager went above and beyond the call of duty. I would highly recommend this dealership to anyone who would ask me about purchasing a vehicle. Mr. Alton, Mr. Manson, and the General Manager are highly recommended. We drove all the way from South Carolina and the great deal along with the wonderful service was worth every mile. More

Kuwan was a great help and very patient with me it took me about 3 months to come up with the down payment because of Christmas and other events that happened but he was very helpful and understanding and me about 3 months to come up with the down payment because of Christmas and other events that happened but he was very helpful and understanding and an all around great salesman More

My overall experience at this dealership was good. My Sales Person (Kuwan Payne) Was Very Knowledgable and Helpful about the Product. Everyone was very friendly and Helpful, from the sales person to th Sales Person (Kuwan Payne) Was Very Knowledgable and Helpful about the Product. Everyone was very friendly and Helpful, from the sales person to the finance manager. I would recommend my salesman and this dealer to anyone in the market for a new or used car. More

I went to your dealer because it was close to my home. I was introduced to Steve by Brian as I was unsure of the make of car I would be leasing and was told Steve would be very knowledgeable. Indeed he was was introduced to Steve by Brian as I was unsure of the make of car I would be leasing and was told Steve would be very knowledgeable. Indeed he was. From the get go, I appreciated and enjoyed Steve's sense of humor (reminded me of Raymond from the tv show, Everybody Loves Raymond). So he was even more of a pleasure to work with him. Steve was very knowlegeable regarding every car that I inquired about. He was extremely personable, honest and friendly. Steve was the best car saleman that I have ever had the pleasure work with, and I have been leasing cars over 20 years. He made me feel that I easily was his favorite cutomer, or even a family member!! He also told me how proud he was to work for this dealership; that they were above and beyond reproach. Would I recommend Steve Pierce to any of my friends and family, heck yes and have!! More

I leased a new Sonata in early December and could not be more pleased with the car, the employees, or the dealership. Everyone I spoke with was very helpful and Kuwan made sure I got the exact car I wanted more pleased with the car, the employees, or the dealership. Everyone I spoke with was very helpful and Kuwan made sure I got the exact car I wanted at a price I couldn't pass on. If you're looking for a new car, I highly recommend checking out LaFontaine Hyundai, ask for Kuwan. More