
LaFontaine Toyota
Dearborn, MI
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Our experience at LaFontaine Toyota was outstanding!! We highly recommend Bill Orr and Mike Curry to anyone who prefers excellent service, top-notch communication, and friendly, caring people!! They both we highly recommend Bill Orr and Mike Curry to anyone who prefers excellent service, top-notch communication, and friendly, caring people!! They both went to the 'enth' degree to ensure our car buying experience was nothing short of excellent. Both spent just the right amount of time matching our preferences to the right car, and offered friendly advice, suggestions, and did extra legwork to minimize the amount of time we would spend signing the paperwork. We love our Camry! And clearly plan to buy our next car from them. We would feel perfectly comfortable sending our daughter or son to see them, and know they would be well cared for. You will not be disaapointed! More
The reason why we gave this dealership the highest recommendation possible is that the sales people were very helpful. Each salesman answered all of our questions and even provided information about t recommendation possible is that the sales people were very helpful. Each salesman answered all of our questions and even provided information about the area. Even the General Manager went above and beyond the call of duty. I would highly recommend this dealership to anyone who would ask me about purchasing a vehicle. Mr. Alton, Mr. Manson, and the General Manager are highly recommended. We drove all the way from South Carolina and the great deal along with the wonderful service was worth every mile. More
Kuwan was a great help and very patient with me it took me about 3 months to come up with the down payment because of Christmas and other events that happened but he was very helpful and understanding and me about 3 months to come up with the down payment because of Christmas and other events that happened but he was very helpful and understanding and an all around great salesman More
My overall experience at this dealership was good. My Sales Person (Kuwan Payne) Was Very Knowledgable and Helpful about the Product. Everyone was very friendly and Helpful, from the sales person to th Sales Person (Kuwan Payne) Was Very Knowledgable and Helpful about the Product. Everyone was very friendly and Helpful, from the sales person to the finance manager. I would recommend my salesman and this dealer to anyone in the market for a new or used car. More
I went to your dealer because it was close to my home. I was introduced to Steve by Brian as I was unsure of the make of car I would be leasing and was told Steve would be very knowledgeable. Indeed he was was introduced to Steve by Brian as I was unsure of the make of car I would be leasing and was told Steve would be very knowledgeable. Indeed he was. From the get go, I appreciated and enjoyed Steve's sense of humor (reminded me of Raymond from the tv show, Everybody Loves Raymond). So he was even more of a pleasure to work with him. Steve was very knowlegeable regarding every car that I inquired about. He was extremely personable, honest and friendly. Steve was the best car saleman that I have ever had the pleasure work with, and I have been leasing cars over 20 years. He made me feel that I easily was his favorite cutomer, or even a family member!! He also told me how proud he was to work for this dealership; that they were above and beyond reproach. Would I recommend Steve Pierce to any of my friends and family, heck yes and have!! More
I leased a new Sonata in early December and could not be more pleased with the car, the employees, or the dealership. Everyone I spoke with was very helpful and Kuwan made sure I got the exact car I wanted more pleased with the car, the employees, or the dealership. Everyone I spoke with was very helpful and Kuwan made sure I got the exact car I wanted at a price I couldn't pass on. If you're looking for a new car, I highly recommend checking out LaFontaine Hyundai, ask for Kuwan. More
Awring was great I was just looking to buy A KIA in about 6 months to a year, but the customer service I recieved from Awring cause me to buy in 1 week. Even tho she did'nt have the car I was looking for at 6 months to a year, but the customer service I recieved from Awring cause me to buy in 1 week. Even tho she did'nt have the car I was looking for at first , she worked and found the right car for me , So hyundia , she is the reason I bought. My first mind was only a KIA. GREAT JOB AWRING More
I was treated fairly by everyone and no one seemed to be in too much of a hurry to answer my questions. There were absolutely no high pressure sales tactics or flattery used to sell me a car which I am grat in too much of a hurry to answer my questions. There were absolutely no high pressure sales tactics or flattery used to sell me a car which I am grateful. I would not have bought any vehicle from your dealer ship had that been the case. The car was ready when promised and every one was very accomodating. In addition, I delt with Mike from the finance area and with the Kia sales manager. Thanks everyone and have a great holiday! More
Bought a brand new car & had my first 5,000 miles service. Change oil & tire rotation. The service messed up my rims they didn't take care in taking the bolts out. 10,000 miles service came. Had c service. Change oil & tire rotation. The service messed up my rims they didn't take care in taking the bolts out. 10,000 miles service came. Had change oil & tire rotation again. Point out the concern to one of the personnels regarding the rims. Result after the tire rotation it made it worst. And another thing my TPMS sensor was on before the service. They gave me the multi point inspection report after that everything was okay yet the TPMS sensor was still on. A simple tire check they can't even do. Recommendation. Toyota la Fontaine your sales dept is better than victory but your service dept sucks. Car owners take care of their cars from scratches & take care of their tire rims or mags as well. By doing a tire rotation in your service dept you messed up everything. what's the point of having a cheaper change oil yet made your customers disappointed. More
I was impressed with Tamika profesialism..i also work in retail and i know that sometimes we do say what the customer whant to hear.Tamika wasnt aware of my job title when i realize that she was very open , retail and i know that sometimes we do say what the customer whant to hear.Tamika wasnt aware of my job title when i realize that she was very open ,honest and direct with all the answers.I would recomend Tamika for future clients..and also the dealer,including our account manager Mike.Before i decided if i buy the car Tamika said something which impressed me and my husband:"WHAT IS THE PRICE THAT WOULD MAKE YOU HAPPY AND TAKE THE CAR HOME TODAY ?" Thank you Tamika for such a GRAT JOB. Adina & Marcel More