LaFontaine Toyota
Dearborn, MI
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Could do a LOT better My biggest complaint with this dealership and my salesperson was the lack of communication and transparency with the process. My girlfriend and I turn My biggest complaint with this dealership and my salesperson was the lack of communication and transparency with the process. My girlfriend and I turned in one of our vehicles and leased two new vehicles. The process took 3 days, and each day we spent on average 4-6 hours at the dealership. Things went wrong that could have been easily avoided. I still don't have my license plate and I had a temp plate sitting at the dealership for a week, which I only found out because I realized that the expiration date on the original one was ending in 2 days. I started calling to find out where my plate was.... I NEVER received a call back from my salesman... To this day, he hasn't returned any of my calls and I left a message for him at the dealership to call me so that I could pay the surprise $26 dollar balance on the account.... I could go on and on, but the point is that I was VERY displeased and will not be returning or recommending anyone to my salesman. I love my car (which is the best part out of all of this), and am glad that they were able to work with us given our "special" situation, but my experience as a first timer wasn't good :( More
Polish Master of his craft!! I will always come back to your dealership just because of my salesman Ed, very nice guy keep you should be proud to have him on your time.. The tile I will always come back to your dealership just because of my salesman Ed, very nice guy keep you should be proud to have him on your time.. The tile of my review is all about him yes!!! More
A True Dealership Honorable Like Family! We were very happy that we had Luis Cintron as our Sales Agent. He was the consummate professional explaining the entire car buying process to us, and We were very happy that we had Luis Cintron as our Sales Agent. He was the consummate professional explaining the entire car buying process to us, and selecting a vehicle that matched our tastes, needs, and personal style. Luis was awesome and completely knowledgeable about the Hyundai Tucson. He took the time to go over all of the cars specifications, programmed the blue tooth device in the vehicle for us, and answer any questions that we may have had. He introduced us to the Service Department, and the finance manager. Luis even called us back the same evening we took the vehicle home to see how the ride went, and followed up with us the next day to make sure we didn't have any other questions regarding the car. We were treated with such respect and dignity. Luis made us feel like NOT like we were another sale, but he really wanted to make sure we found the RIGHT vehicle for our family! More
Excellent He was the best sales person I ever meet will always come back and send people as well .....Zach was the best he kept his word and get me what I reall He was the best sales person I ever meet will always come back and send people as well .....Zach was the best he kept his word and get me what I really want thanks Zach !!!! More
Excellent. Satisfied. Excellent experience with La Fontaine. They were very responsive and followed up to get all the vehicles I wanted quoted. One stop service. Deliver Excellent experience with La Fontaine. They were very responsive and followed up to get all the vehicles I wanted quoted. One stop service. Delivery was quick - no time wasted which we needed because our kids were with us. More
Excellent Service This was the best car buying experience I've ever had. Everything took a little bit longer than I expected, but the dealership was very busy, and und This was the best car buying experience I've ever had. Everything took a little bit longer than I expected, but the dealership was very busy, and understood having to wait. I will be returning to La Fontaine, and will be requesting Nick for my sales person. More
great as always best service! Tony always takes care of me, he is always willing to go beyond, Adam also is very friendly and does the little extras for me! best service! Tony always takes care of me, he is always willing to go beyond, Adam also is very friendly and does the little extras for me! More
2017 elantra The whole experience was awesome great people ! The car met all my qualifications very pleased. Again I would recommend this place to anyone I know. V The whole experience was awesome great people ! The car met all my qualifications very pleased. Again I would recommend this place to anyone I know. Very clean and organized establiment. More
Kia Experience I like the personal touch that the employees give in every way. They answer any questions and are honest with their answers. Thank you very much! I like the personal touch that the employees give in every way. They answer any questions and are honest with their answers. Thank you very much! More
It's All Good Mr. Burrow worked really hard for me and Mr. Lawerence got me an awesome finance deal. It was done with diligence and patience. The environment was ve Mr. Burrow worked really hard for me and Mr. Lawerence got me an awesome finance deal. It was done with diligence and patience. The environment was very clean. More