LaFontaine Hyundai of Livonia

Customer service We were very impressed with the attention we received from Ethan the evening we first stopped by. He was friendly, knowledgeable, and encouraging with We were very impressed with the attention we received from Ethan the evening we first stopped by. He was friendly, knowledgeable, and encouraging without being pushy. He got us into an Ioniq for a test drive and we were hooked. We were also very impressed with the communication skills of Don. He heard what we said we were looking for, provided clear information about choices and options, and was prompt in responding to our inquiries. As a matter of fact, he got our business because he was the most responsive of any of the other salespeople we encountered in our car search. More

Excellent Place To Buy A Hyundai The salesman (Don) was excellent. I was treated with respect, courtesy and professionalism. I did not feel any pressure to buy. Their pricing for t The salesman (Don) was excellent. I was treated with respect, courtesy and professionalism. I did not feel any pressure to buy. Their pricing for the Hyundai Tucson was excellent. It was a great deal so no negotiating of price was necessary. In the end, I was satisfied with the purchase price of the vehicle. If you need a Hyundai be sure to check Ralph Thayer first before going anywhere else. The staff will treat you right. More

Ralph Thayer Hyundai This has been one of the best dealership I have experienced. They were very friendly and courteous. Meet our needs on what we wanted in a car. Dan She This has been one of the best dealership I have experienced. They were very friendly and courteous. Meet our needs on what we wanted in a car. Dan Shellnut was very helpful and I would recommend him and Ralph Thayer Hyundai to everyone. More

Buyer review Everything was great! The only suggestion was there seemed to be some reluctance to trade for the car I really wanted, ..more of what I consider a man Everything was great! The only suggestion was there seemed to be some reluctance to trade for the car I really wanted, ..more of what I consider a management problem than a salesperson problem. More

Best experience period First of all the dealership experience was the best i ever had.I am 62 years old and purchased a few new cars in my time ran across all types of sales First of all the dealership experience was the best i ever had.I am 62 years old and purchased a few new cars in my time ran across all types of salespeople .I have to say that Don Shellnut was the best one i have ever dealt with and I mean the best Mr.Thayer he is a keeper. More

Fast, easy experience I mostly knew what I wanted when I arrived at Ralph Thayer, but Don helped me through some final decisions. No pressure to buy, upgrade, etc. It was a I mostly knew what I wanted when I arrived at Ralph Thayer, but Don helped me through some final decisions. No pressure to buy, upgrade, etc. It was a smooth and easy process that I enjoyed, unlike some other dealers! More

great sale service I was definitely happy to meet Don Shellnut , the sales person who was nice and friendly . He gave me enough time to be familiar with every feature t I was definitely happy to meet Don Shellnut , the sales person who was nice and friendly . He gave me enough time to be familiar with every feature that the car has . I would definitely recommend this sales person and this dealer to my family and friends More

Thayer I am satisfied with my vehicle. I found everything to be status quo and did not have any unexpected suprises. I would return again. Thank you very m I am satisfied with my vehicle. I found everything to be status quo and did not have any unexpected suprises. I would return again. Thank you very much. More

Storm Blue Santa Fe I was very insistent about getting the storm blue Santa Fe. The dealership with me to get what I wanted even though they didn't have that color at the I was very insistent about getting the storm blue Santa Fe. The dealership with me to get what I wanted even though they didn't have that color at the dealership, they went above and beyond to get the color and style that I wanted. More

Don Shellnut is the Best !!! Don is one of the nicest persons I have ever met. He made me feel at home at the Ralph Thayer Hyundai. He was the deciding factor in choosing this dea Don is one of the nicest persons I have ever met. He made me feel at home at the Ralph Thayer Hyundai. He was the deciding factor in choosing this dealer. More