LaFontaine Ford of Lansing

My first F150 Jeremy made this purchase very easy and straight forward. There was no surprise in the pricing and no pressure to buy. He was nice enough to ride alon Jeremy made this purchase very easy and straight forward. There was no surprise in the pricing and no pressure to buy. He was nice enough to ride along in the test drive to my house to see how the truck fit in my garage. Who does that? Highly recommended. More

Customer service great and willing to go the extra mile! My experience went very great with this dealership! I was looking for a particular truck with certain specs and the last one in the U.S. Was here. The My experience went very great with this dealership! I was looking for a particular truck with certain specs and the last one in the U.S. Was here. They worked with me very thoroughly even though I lived 4 hours away. My sales guy I worked with Jeremy Herbik was very nice and knowledgable and was very flexible with Me. I needed to sell my old truck and they put a hold on the truck for me until I sold it which was about 2 weeks. Then jeremy went the extra mile and drove the truck 4 hours with less than 24 hour notice down to me and showed the truck to me and let me test drive it and even paid to have it washed after he arrived before I signed the papers. The manager Steve pengelly was also very helpful and went the extra mile by arranging having a scratch touched up here where I live the next day after they delivered the truck. If you want great customer service and a team that is willing to go the extra mile and take their time with you I recommend you go see Jeremy and Steve at Lafontaine Ford of Lansing More

BEST IN TOWN BY FAR!!! From the moment we walked in the staff was amazing. Chad was by our side every step of the way he helped us find a beautiful 07 F-150. all through the From the moment we walked in the staff was amazing. Chad was by our side every step of the way he helped us find a beautiful 07 F-150. all through the sale with Chad, Don, and Nate they helped us get everything we were looking for. We wanted a warranty we got one better than we were expecting, we wanted an monthly payment clos to our budget they got it within $8, we got everything we asked for and more. All with a class of service that goes beyond any other we have had in years. thank you Lafontaine of Lansing!!! More

Real men of genius These gentlemen were amazing throughout the entire process. Friendly, cordial, attentive, knowledgable, everything. My credit is in the rebuilding These gentlemen were amazing throughout the entire process. Friendly, cordial, attentive, knowledgable, everything. My credit is in the rebuilding process and this team did an amazing job working their mojo and getting the deal done. The fact that don took time and carefully evaluated my credit report and looked last the score says a lot about they type of guy he is. It's nice to see dealerships that utilize common sense. This team has forever gained a loyal customer and I'll be back time and time again. Thank boys. More

First truck: F-150 Lafontaine was professional and courteous when my fiancé and I came to them looking for a truck. Not knowing anything about trucks or even if we reall Lafontaine was professional and courteous when my fiancé and I came to them looking for a truck. Not knowing anything about trucks or even if we really wanted one, our salesman; Sam was able to educate us and make sure all our questions were answered. Nate also made sure all the paperwork was properly filled and explained all of it thoroughly. We will definitely work with Lafontaine again and recommend it to anyone interested in leasing or purchasing a new or used vehicle. More

GREAT SERVICE Great employees from service department to sales. Jordan Wilson was super. He explained things to me and was very helpful from begining to end. Excell Great employees from service department to sales. Jordan Wilson was super. He explained things to me and was very helpful from begining to end. Excellent! More

I recived almost everthing I wanted I walk in looking for a automobile that was easier for my mother to get into, with help from Andrew I received that I also wanted something that could I walk in looking for a automobile that was easier for my mother to get into, with help from Andrew I received that I also wanted something that could hold all my grandchildren my Ford Flex lets me do that. It's loaded and I wasn't expecting that. More

Awesome Ford Hall is professional and an excellent salesperson! I had never owned a new Ford vehicle until these last two purchased from Mr. Hall. Thank you Ford Hall is professional and an excellent salesperson! I had never owned a new Ford vehicle until these last two purchased from Mr. Hall. Thank you for a great experience on both vehicles! More

Wonderful! Robert was beyond helpful! The dealership in general was full of sharp, friendly individuals. Our consultant specifically, Robert Andrus, has a lot of integrity and is a great s The dealership in general was full of sharp, friendly individuals. Our consultant specifically, Robert Andrus, has a lot of integrity and is a great salesman. Very respectful of what we wanted and at the same time great at making sure he left no stone unturned. Don was also very helpful and leaves a great impression. Nate in the finance department was very personable and helpful. More

Jordan Wilson Rocks!! I called about a truck that was listed online and spoke to Jordan Wilson. The truck was used and wasn't even at the dealership yet. Jordan was on to I called about a truck that was listed online and spoke to Jordan Wilson. The truck was used and wasn't even at the dealership yet. Jordan was on top of it from my first phone call to him. We wanted the truck as long as it checked out once it arrived. It arrived late in the day so that would have meant 2 trips to Lansing from Grass Lake. Jordan offered to have the truck delivered to me after it passed inspection and was sent to be detailed. I was shocked a dealership would do this since we lived a hour away! Nate was also very quick and helpful getting us in and out of the dealership for our paperwork. My truck was delivered as promised and I couldn't be happier. Every question, call, text, or email I had for Jordan was answered within minutes! I like how this guy works. This is the best experience we have ever had by far purchasing a vehicle. Thank you Jordan, YOU ROCK!! More