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LaFontaine Ford of Lansing
Lansing, MI
220 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 220 reviews
February 17, 2017
Alexander Malone We went into the dealership and met Alex Malone and he was the nicest and most helpful salesman we have ever encountered in our search for a car for o We went into the dealership and met Alex Malone and he was the nicest and most helpful salesman we have ever encountered in our search for a car for our daughter, unfortuneatly his boss wouldn't deal and give us the out the door price we needed to make it happen. Alex tried twice but he couldn't get the price we needed. There was a Lincoln we were looking at and it was listed for 9200 and we said we would do 9000 out the door or at the worst 9200 out the door and they would only do 9650.00 but not because of Alex not trying . We will refer all of our friend and family to him because of his personality. Rebecca Wertz More
by DaltonlWertz
Employees Worked With
Alexander Malone
February 16, 2017
Robert Andrus If you are ever in need of a vehicle, Robert Andrus is the person to call. He found me my "Needle in the Haystack", in fact he found 3, one new and t If you are ever in need of a vehicle, Robert Andrus is the person to call. He found me my "Needle in the Haystack", in fact he found 3, one new and two used. I was told impossible by over Ten other Dealerships, and he found it. Can't say enough about him More
by Lawnman1
Employees Worked With
Robert Andrus
February 14, 2017
Perfect experience with Alex Although I did not end up buying a car with LaFontaine Ford (because of budget), I really want to share my experience with Alex. Although my friend an Although I did not end up buying a car with LaFontaine Ford (because of budget), I really want to share my experience with Alex. Although my friend and I stopped by without an appointment and near close time, Alex kindly arranged a test drive for me and guided me through many options. More impressively, the second day after my test drive, I received an email with a list of 15 car candidates without asking him doing the search for me. I appreciate Alex's service, and I sincerely recommend anyone looking for a car, contact Alex! Regardless finding a car here or not, it will be a friendly and comfortable experience! More
by changh21
Employees Worked With
Alex
February 07, 2017
Great Alex got me in the car I wanted at a great price very happy with the overall experience will diff tell friends and family to drop in and but a car Alex got me in the car I wanted at a great price very happy with the overall experience will diff tell friends and family to drop in and but a car More
by Nashiyah
Employees Worked With
Alex
December 12, 2016
Robert andrus Robert was very helpful and patient. He treated me with respect and got me and my kids in a good reliable car. Thank you so much Lafontaine Robert was very helpful and patient. He treated me with respect and got me and my kids in a good reliable car. Thank you so much Lafontaine More
by Kendra Davis
Employees Worked With
Robert Andrus
October 15, 2016
Great experience Needed to get a car for my mom. Went to LaFontaine Ford of Lansing. Jerry did a great job to get my mom into a used car for the payment she was look Needed to get a car for my mom. Went to LaFontaine Ford of Lansing. Jerry did a great job to get my mom into a used car for the payment she was looking for. We cannot thank him enough. More
by J26
Employees Worked With
Jerry Bell
October 12, 2016
Great aftersales service We bought an Escape here about ten months ago and it recently needed service. Don took care of everything and made sure I had a loaner to drive in th We bought an Escape here about ten months ago and it recently needed service. Don took care of everything and made sure I had a loaner to drive in the mean time. Thanks! More
by Kevin
Employees Worked With
Don Pash
September 08, 2016
attentive and accommodating I came to Nick with a heavy list of what I wanted in a vehicle. He spent days working with my every request and answered all my questions. He is extre I came to Nick with a heavy list of what I wanted in a vehicle. He spent days working with my every request and answered all my questions. He is extremely educated on these vehicles and he was very attentive to my car needs. Not once did he try to sell me on stuff I didn't need or want, but instead spent days making sure I would be getting the best price around on the new lease. He's dedicated to the customer he's working with and I couldn't be more happy! Highly recommend him for your car buying experience! Very honest and hardworking. More
by Sarah
Employees Worked With
Nicholas Cain
July 20, 2016
My First Experience Was Great - So I Returned! I bought a used vehicle in 2014. Two years later I came back even though I now live out of state, to buy a newer used vehicle. All the sales people we I bought a used vehicle in 2014. Two years later I came back even though I now live out of state, to buy a newer used vehicle. All the sales people were great here. Very transparent and helpful. Did not pressure me and answered all my questions. Thanks! More
by Eisenzimmer
Employees Worked With
Jordan Wilson
June 27, 2016
SPECTACULAR CUSTOMER SERVICE Once again, the folks at LaFontaine hit my service call out of the ballpark! Aaron in service kept me updated on the status of the repair, Don took ca Once again, the folks at LaFontaine hit my service call out of the ballpark! Aaron in service kept me updated on the status of the repair, Don took care of incidentals and Robert was there taking care of travel arrangements. Gentleman, thank you for the assist...YOU GUYS ROCK! More
by mspayde
Employees Worked With
Robert Andrus, Don Pash, Aaron Jenkins
