LaFontaine Ford of Lansing

the worst experience buying a car i have ever had. they only care to make a sale the customer does not matter,the so called multi point inspection missed so many problems {like they didnt care} the sa they only care to make a sale the customer does not matter,the so called multi point inspection missed so many problems {like they didnt care} the sale people lie to your face. beware of the financing there rates are horrible and if you choose to look elsewhere for your finance they will not hold the car 24hrs.IT IS ALL ABOUT THE SALE!!!!!! More

was looking for a car for my daughter was recomended by a friend our salesman was great friend our salesman was great More

Very courteous staff with a great facility. I would have gave 5 stars except they took the extra money from paying my trade in off and put it towards the down payment without saying a word to I would have gave 5 stars except they took the extra money from paying my trade in off and put it towards the down payment without saying a word to me. This was after finding out that there actually IS a fee for not purchasing the car after lease is over after being told there was NOT a fee. More

We have always been treated like family at LaFontaine Ford in Lansing. From the sales department to the service department we have had no problems and have been treated respectfully at all times. We have Ford in Lansing. From the sales department to the service department we have had no problems and have been treated respectfully at all times. We have worked with Kendahl Selkow for several years now and have been very pleased with his attention to detail on our purchases. I can definitely say that I am a Ford guy! More

Everyone was very friendly and helpful. The facility was extremely nice and clean. My salesman…Dan Wresinski…made sure everything was seamless with my old truck..and getting into the new tr The facility was extremely nice and clean. My salesman…Dan Wresinski…made sure everything was seamless with my old truck..and getting into the new truck. Would highly recommend him and your dealership! More

I purchased a set of tires from Josue and Ray. Their service was excellent! They even took the time AFTER the sale to inform me of an available rebate. Their service was excellent! They even took the time AFTER the sale to inform me of an available rebate. More

I love everything about the LaFontaine family and dealerships! I have purchased a few vehicles from Lansing, Fenton and Birch Run. Dana Crane and Drew Toronto have been amazing from Cross Store and dealerships! I have purchased a few vehicles from Lansing, Fenton and Birch Run. Dana Crane and Drew Toronto have been amazing from Cross Store and Fenton! I love my new baby Bronco!!! More

As soon as I walked in, they greeted me. I didn’t have to wait for someone to look at my vehicle and give me an estimate on trading it in. I would recommend this dealership to, and I already I didn’t have to wait for someone to look at my vehicle and give me an estimate on trading it in. I would recommend this dealership to, and I already have a few people. More

They sold me a 2019 Ford F-150 and I wasn’t super happy with my purchase. The knew it had a transmission issue and didn’t tell me about it. So now I have to deal with a rough shifting transmission. And I t with my purchase. The knew it had a transmission issue and didn’t tell me about it. So now I have to deal with a rough shifting transmission. And I told them NO to any warranty and gap policy and they still slipped both in. I would not recommend buying a vehicle from there and I personally would not go there again. More

Daniel was great to work with as we leased two vehicles for our fleet. Will definitely recommend to friends and business partners. for our fleet. Will definitely recommend to friends and business partners. More