LaFontaine Ford of Lansing
Lansing, MI
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We have always been treated like family at LaFontaine Ford in Lansing. From the sales department to the service department we have had no problems and have been treated respectfully at all times. We have Ford in Lansing. From the sales department to the service department we have had no problems and have been treated respectfully at all times. We have worked with Kendahl Selkow for several years now and have been very pleased with his attention to detail on our purchases. I can definitely say that I am a Ford guy! More
Everyone was very friendly and helpful. The facility was extremely nice and clean. My salesman…Dan Wresinski…made sure everything was seamless with my old truck..and getting into the new tr The facility was extremely nice and clean. My salesman…Dan Wresinski…made sure everything was seamless with my old truck..and getting into the new truck. Would highly recommend him and your dealership! More
I purchased a set of tires from Josue and Ray. Their service was excellent! They even took the time AFTER the sale to inform me of an available rebate. Their service was excellent! They even took the time AFTER the sale to inform me of an available rebate. More
I love everything about the LaFontaine family and dealerships! I have purchased a few vehicles from Lansing, Fenton and Birch Run. Dana Crane and Drew Toronto have been amazing from Cross Store and dealerships! I have purchased a few vehicles from Lansing, Fenton and Birch Run. Dana Crane and Drew Toronto have been amazing from Cross Store and Fenton! I love my new baby Bronco!!! More
As soon as I walked in, they greeted me. I didn’t have to wait for someone to look at my vehicle and give me an estimate on trading it in. I would recommend this dealership to, and I already I didn’t have to wait for someone to look at my vehicle and give me an estimate on trading it in. I would recommend this dealership to, and I already have a few people. More
They sold me a 2019 Ford F-150 and I wasn’t super happy with my purchase. The knew it had a transmission issue and didn’t tell me about it. So now I have to deal with a rough shifting transmission. And I t with my purchase. The knew it had a transmission issue and didn’t tell me about it. So now I have to deal with a rough shifting transmission. And I told them NO to any warranty and gap policy and they still slipped both in. I would not recommend buying a vehicle from there and I personally would not go there again. More
Daniel was great to work with as we leased two vehicles for our fleet. Will definitely recommend to friends and business partners. for our fleet. Will definitely recommend to friends and business partners. More
I went there when I was looking to lease a new F-150. I told them the color and options I wanted they said they were going to another dealership to get it for me. I sat there for 4 hours waiting and I le I told them the color and options I wanted they said they were going to another dealership to get it for me. I sat there for 4 hours waiting and I let them run my credit for nothing because when they got back with the truck it didn't have some of the options I specifically asked for. I ended up going to a different ford dealership. Their manager reached out to me to apologize so I decided to give them another chance since we were also looking for a new explorer for my fiance. Between their multiple credit checks and whatever they said or submitted to ford motor credit we didn't get approved. I have years of perfect payment history with ford motor credit so im not sure how that's even possible. Or what they did to screw things up but we ended up getting a kia sorento instead and kia didn't give us any problems. More
This "dealership" if you can even call it that, provided me with the worst experience I've ever received at a dealership, not only are they very slow to get anything done but the staff are very rude. They a me with the worst experience I've ever received at a dealership, not only are they very slow to get anything done but the staff are very rude. They are not compassionate with customers at all. I would stay away from here. More