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LaFontaine Ford of Lansing

Lansing, MI

4.1
220 Reviews

5827 S Pennsylvania Ave

Lansing, MI

48911

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Showing 220 reviews

June 15, 2015

See Neil Granning!!! Neil Granning is a really great guy, he gave me an amazing deal and superb service. I highly recommend going to see him if you need anything! Go Neil! More

by Rhoseney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Granning
Jun 15, 2015 -

LaFontaine Ford of Lansing responded

Hello! I will make sure to let Neil know how happy you are with your shopping experience! It is great to hear that you would recommend him to anyone! Thank you for taking the time to leave such a wonderful review. We appreciate it and like to hear what you have to say! Welcome to the family. - Shelbi P.

June 12, 2015

Excellent service very well mattered sales staff Was my first time buying a car and will but another one again .. Robert was very detailed ..He knew his product and was a true gentleman More

by adtman616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus
Jun 12, 2015 -

LaFontaine Ford of Lansing responded

Hi! We are so glad to hear that you'll be back to see us in the future! I will make sure to pass along your message to Robert and the rest of our team! Enjoy your new vehicle and welcome to the family! - Shelbi P.

June 09, 2015

Awesome customer service Neil was an awesome salesman, he made us feel very welcome. He listened to what we were looking for and didn't try to steer us in a different directio More

by holly_pocket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Harutunion, Neil Granning
Jun 10, 2015 -

LaFontaine Ford of Lansing responded

Hi Holly! So glad that we got you the exact Ford Focus you wanted - all while exceeding your expectations and providing you awesome customer service! That is how we strive to do business! I will pass along your wonderful message to Neil and Nate along with the rest of our team! Thank you so much for leaving feedback - we appreciate it and love to hear what you have to say! Welcome to the family! We can't want to see you again! - Shelbi P.

June 02, 2015

Painless and helpful. As soon as I walked in to LaFontaine the stress of my vehicle breaking down was instantly diminished. Chad assured me that he was going to get me into More

by freakykeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Woodard
Jun 02, 2015 -

LaFontaine Ford of Lansing responded

Hi! We are so happy to hear that Chad put you into a vehicle that fit your needs while making the whole shopping experience painless and easy! Thank you for leaving such a wonderful review - we love to hear what you have to say. I will be sure to pass along your message to Chad and the rest of our team. Enjoy your new vehicle and welcome to the family! - Shelbi P.

May 27, 2015

Awesome They truly care about matching you up with a vehicle that works for you. They listen and with me the first car Chad showed me was perfect. More

by The Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Harutunion, Chad Woodard
May 27, 2015 -

LaFontaine Ford of Lansing responded

Hello! So awesome to hear that your shopping experience was easy and the first vehicle you looked at was the perfect fit! I will be sure to pass along your message to Chad and the rest of our team! Thank you so much for taking the time to leave a great review - we really appreciate it! Enjoy your new ride! - Shelbi P.

May 19, 2015

AMAZON.COM of Dealerships Seriously. Sam Darish drove 300 miles to pick up my new Explorer in OHIO and then drove it TO MY HOUSE and did the paperwork at my kitchen table. Th More

by WolverineSix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Darish
May 20, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are so pleased to hear of the wonderful, convenient experience you had with Sam! We are so happy that you got the EXACT vehicle you were looking for and that you and your family love it! I will be sure to pass along your great message to Sam and the rest of our team. Thank you so much for taking the time to leave a 5-star review - we really appreciate it! *Shelbi P.

May 12, 2015

Friendly and knowledgeable sales people Everything was wonderful from start to finish. Top notch costomer service, really went above and beyond, and I could not be any happier with my vehic More

by Biz183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pash
May 12, 2015 -

LaFontaine Ford of Lansing responded

Hello! We are so pleased to hear that you could not be happier with your new vehicle and our top notch customer service! I will be sure to pass along your message to Don and the rest of our team! Thank you so much for taking the time to leave such an awesome review! We really appreciate it! - Shelbi P.

April 27, 2015

Pleasant The experience of leasing the vehicle was the easiest and most pleasant of an ordeal as one could imagine, Sam Darish was very knowledgeable and as pr More

by dingo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam Darish
May 06, 2015 -

LaFontaine Ford of Lansing responded

Thank you so much for taking your time to leave such a great review! I am so happy that you had such an easy and pleasant experience with Sam! I will be sure to pass along your message with him and the rest of our team. - Shelbi P.

April 24, 2015

Amazing Outstanding customer service and no nonsense related to the sale was a refreshing change of pace compared to most competitors. These guys are great a More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Darish
May 06, 2015 -

LaFontaine Ford of Lansing responded

Hello Matt! I am so pleased to hear that you had outstanding customer service with us! I am glad that Sam was able to provide you with a refreshing shopping experience. I will be sure to pass along your message with Sam and the rest of our team! - Shelbi P.

April 06, 2015

Poor Service Not trustworthy. Very undependable in resolving problems. Will never come back for service or buy another vehicle again. Honesty goes along way and ho More

by trucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Burgett
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