Back

LaFontaine Ford of Lansing

Lansing, MI

4.1
220 Reviews

5827 S Pennsylvania Ave

Lansing, MI

48911

Directions

By Type

Showing 220 reviews

November 03, 2015

Jerry Bell Rocks! It's been 14 years since I purchased a vehicle. I was dreading the process. I walked in to talk with Jerry and instantly felt comfortable. He expla More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Sperry, Nate Harutunion, Jerry Bell
Nov 04, 2015 -

LaFontaine Ford of Lansing responded

Hi Melissa. So happy to hear that you come to us when you needed a new vehicle. We are glad that Jerry, Nate and Gordon exceeded your expectations and made your experience flawless and easy. I have already passed along your kind words to them and the entire team! Welcome to the family! - Shelbi P.

November 01, 2015

Happy Customer I don't have the greatest credit and Ron Wagner didn't treat me like I had bad credit either. All the other dealerships treated me bad cause of my cre More

by Happy one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Wagner, Cari Gonzalez
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hi! Happy to hear you are happy! We are glad that Cari and Ron made your experience smooth and hassle free! You love your car, and that's all that matters! Enjoy your new ride and welcome to the family! - Shelbi P.

October 31, 2015

Andrew Pentico My family and i had a great experience with Andrew throughout the car purchase. He did his best to provide the type of services nobody ever forget. H More

by thierry007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hi! Delighted to hear how happy you are with your experience with Andrew! He is great! We are glad that he helped you find the perfect vehicle for you at a price that you could afford. Nothing is better than that! I will make sure to let him know how happy you are! Welcome to the family. - Shelbi P.

October 30, 2015

Great Experience!! It was a pleasure working with Jeremy. He was great a finding the right truck for me. Very patient / no pressure. I feel he went above and beyond t More

by Dave 12345
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Herbik
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hello Dave! Happy to hear you and Jeremy found the perfect truck! I will make sure he knows how happy you are with your newest purchase! Thank you for taking the time to leave such a nice review. We appreciate it! - Shelbi P.

October 29, 2015

New vehicle purchase Great customer service, very knowledgeable sales service, explained every option, and made the experience wonderful. I would and do recommend them to More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pengelly, Sam Darish
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hello! Happy to hear that your experience went so well with us that you will recommend us to others! Thank you! I will let Sam, Steve, and the entire know how satisfied you are! Enjoy your new ride! - Shelbi P.

October 29, 2015

Shopping made easy! Chad Woodard found the perfect car for me and my family. I didn't even know how much I needed a Ford Flex until he pointed out it was everything I wa More

by Andrea
Recommend Dealer
Yes
Employees Worked With
Chad Woodard
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hello Andrea. Glad that Chad was able to find the perfect vehicle for you and your family. Enjoy your new Flex and welcome to the family. Come see us again soon! - Shelbi P.

October 28, 2015

AMAZING EXPERIENCE WITH THE TEAM AND ROBERT ANDRUS THEY WAS ALL SO COURTEOUS AND HELP FULL ROBERT WAS A DELIGHT TO HAVE HELP ME... DEFINITELY WILL BE GOING BACK.... LOVE THESE GUYS. :-) thanks More

by tristaabbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Andrus, Nate Harutunion
Oct 28, 2015 -

LaFontaine Ford of Lansing responded

Hi! So happy to hear about your great experience with Robert and Nate! I will be sure to let them know how satisfied you are! Welcome to the family. - Shelbi P.

October 28, 2015

Above and beyond Our lease was running out on our current vehicle and Sam Darish was recommended to us to look at leasing a new vehicle. From our first conversation wi More

by DougF88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Darish
Nov 02, 2015 -

LaFontaine Ford of Lansing responded

Hi Doug! That was a wonderful review for Sam! We are glad your purchasing experience went smoothly and our team made the process perfect! I will be sure to pass along your message to Sam and the entire team. Enjoy your new ride and welcome to the family! - Shelbi P.

October 27, 2015

Purchased a new escape Chad made the buying experience easy and painless. Three hours after arriving at the dealership we were driving out in our new car. Most certainly wou More

by 2016escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Woodard
Oct 28, 2015 -

LaFontaine Ford of Lansing responded

Hi! Glad to hear that your experience was super fast! 3 hours! I will be sure to let Chad know how happy you are! Enjoy your new Escape! - Shelbi P.

October 27, 2015

Thank you! Thank you LaFontaine Ford and excellent salesman Chad Woodard for helping make buying a new family vehicle an enjoyable experience for the entire fa More

by Familyof5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Woodard
Oct 28, 2015 -

LaFontaine Ford of Lansing responded

Hi! We are glad that Chad was able to help your family out and get you into a new vehicle! I will be sure to let know how happy you are! Enjoy! - Shelbi P.

...
11
...