LaFontaine Ford Lincoln
Flushing, MI
Filter Reviews by Keyword
By Type
Showing 97 reviews
The guys at the dealership did a great job taking care of my car and keeping me updated with the process. They worked quickly while not compromising the quality of their work. Jim did a great job explaining my car and keeping me updated with the process. They worked quickly while not compromising the quality of their work. Jim did a great job explaining everything that needed to be done to make my car safe. More
Randy Riley my sales associate was extremely helpful and kept me informed throughout the entire process. This was especially important as I was purchasing the car online and having it delivered to my home o kept me informed throughout the entire process. This was especially important as I was purchasing the car online and having it delivered to my home over 60 miles away. Delivery was very prompt. A few minor hiccups with the incorrect key fab, but dealership working on replacement. More
I appreciate Tony and his attention to detail and the communication as the staff worked to figure out why my battery kept dying. The staff came to my house 2 times to either start my car, drop it off or communication as the staff worked to figure out why my battery kept dying. The staff came to my house 2 times to either start my car, drop it off or give me a ride to the dealership. Tony has changed my mind about taking my care to LaFontaine Ford Flushing. Before he became Service Manager I was looking to get my repairs done elsewhere. More
Courtesy, friendly, know you on first name basic right away. Has free car pick up for repairs when couldn’t get to it, diversity team. away. Has free car pick up for repairs when couldn’t get to it, diversity team. More
Dropped my car off on Thursday and “try” to check on it on Tuesday. No one answered the phone. Physically go up there and they haven’t even started working on it.! I can’t just give you my car indefinitely on Tuesday. No one answered the phone. Physically go up there and they haven’t even started working on it.! I can’t just give you my car indefinitely!!! Do better. More
They went out of their for me from Demo to finance, I will highly recommend and purchase from the flushing team. They are awsome. I will be back !!!! will highly recommend and purchase from the flushing team. They are awsome. I will be back !!!! More
Even though I had an appointment, I waited two hours for a tire rotation and oil change. In addition, someone changed the display. While there may have been a valid reason for the change, common courtesy di a tire rotation and oil change. In addition, someone changed the display. While there may have been a valid reason for the change, common courtesy dictated it should have been changed back to its original setting. I have purchased four vehicles from the Pierson Road location; it is highly unlikely there will be a fifth. More