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L B Smith Ford Lincoln

Lemoyne, PA

4.7
149 Reviews

1100 Market St

Lemoyne, PA

17043

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Showing 149 reviews

December 26, 2018

2019 Ford Escape Knowledgeable sales team, no pressure and extremely helpful. I have purchased my last 5 vehicles at LB Smith, and will look to them when it is time t More

by jeffreytrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Baldwin, Bill Yiengst
Dec 27, 2018 -

L B Smith Ford Lincoln responded

We can't thank you enough for your loyalty to our dealership and for your very kind words, Jeffrey! Regards, Jim Galloway, President.

September 30, 2018

Fast and pleasant experience Easy to negotiate, good communication via email .. Extremely quick and fantastic experience in person at dealership.. I've purchased many new vehicles More

by Mr2dsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Barnes, Kent Bushey
Oct 03, 2018 -

L B Smith Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Sincerely, Jim Galloway, President

September 14, 2018

Leasing experience I just leased a 2018 F-150 from L B Smith. The salesman , Steve Souder was knowledgeable, professional,courteous, and helpful with all my questions. C More

by F150convert, DaveD1352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Baldwin, Steve Souder
Sep 18, 2018 -

L B Smith Ford Lincoln responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Jim Galloway, President

August 31, 2018

Service is great! The service department is just as good as they say. I waited for my car to be inspected and the wait was not that long at all. My appointment time was More

by Mrs.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of their names. I'm sorry
Sep 04, 2018 -

L B Smith Ford Lincoln responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jim Galloway, President

August 23, 2018

Sales Department - EXCELLENT! My salesperson, Seth Spain, was EXCELLENT to work with during the purchase of my Lincoln. I HIGHLY recommend him to anyone looking for a vehicle. More

by Tom17011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Spain, Don Barnes
Aug 23, 2018 -

L B Smith Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that Seth was able to provide an efficient and overall positive experience. Sincerely, Jim Galloway, President

July 27, 2018

Great customer service Darrell Smiley was very patient with me, I went back and forth with a used or new vehicle, he stayed late for me on my 2nd visit to the dealership. M More

by 2018ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baldwin, Darrell Smiley
Jul 30, 2018 -

L B Smith Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Galloway, President

July 22, 2018

From sales dept to service,great experience From time of purchase 5 years ago to now I trust service dept, Scott is very nice and never has tried to sale parts or services that wasn’t needed. E More

by Hogheads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in service department
Jul 25, 2018 -

L B Smith Ford Lincoln responded

Thank you for putting your trust in LB Smith Ford Lincoln! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jim Galloway, President

June 01, 2018

Great Experience Seth was very helpful and not pushy. I felt he did his very best to get me a great deal on my car. Love it! More

by Amber P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Spain
Jun 04, 2018 -

L B Smith Ford Lincoln responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jim Galloway, President

May 31, 2018

Great Experience The whole experience was great. I didn't feel any pressure from anyone at the dealership. For me buying a car is a stressful event. Stu and Ron wer More

by angela_m1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Forbes, Gary Peters, Stu Bingham
May 31, 2018 -

L B Smith Ford Lincoln responded

Angela, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our staff treated you with the respect you deserve. If there is anything else that we can do for you please don’t hesitate to reach out. Sincerely, Jim Galloway, President

May 02, 2018

Amazing First Time Experience Bill Yiengst was amazing to deal with and made my wife and I's decision super easy for purchasing our first family vehicle new 2018 Ford Explorer. His More

by AlexBobb21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Yiengst
May 02, 2018 -

L B Smith Ford Lincoln responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jim Galloway, President

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