L B Smith Ford Lincoln

Outstanding Sales and Service I've their customer for 14 years. They have always put Quality first, both in Sales and Service after the sale. Service department has always come t I've their customer for 14 years. They have always put Quality first, both in Sales and Service after the sale. Service department has always come through with only one complaint, and it was resolved immediately and satisfactorily. LB Smith and Ford will have to work to get me to go somewhere else. More

Amazing staff! You have amazing staff. Especially Russ he makes sure if there are any issues with your vehicle it is not only communicated to you in a way that's und You have amazing staff. Especially Russ he makes sure if there are any issues with your vehicle it is not only communicated to you in a way that's understandable but fixed. More

Great Customer Service and Waiting Area! Your waiting room was so comfortable and clean. You thought of everything! I found a soda fountain and free Keurig coffee as well as breakfast muffins Your waiting room was so comfortable and clean. You thought of everything! I found a soda fountain and free Keurig coffee as well as breakfast muffins and fruit. I did log into the Wi-Fi easily and I was doing my work while waiting for my car. More

2019 Ford Escape Knowledgeable sales team, no pressure and extremely helpful. I have purchased my last 5 vehicles at LB Smith, and will look to them when it is time t Knowledgeable sales team, no pressure and extremely helpful. I have purchased my last 5 vehicles at LB Smith, and will look to them when it is time to purchase my next. More

Fast and pleasant experience Easy to negotiate, good communication via email .. Extremely quick and fantastic experience in person at dealership.. I've purchased many new vehicles Easy to negotiate, good communication via email .. Extremely quick and fantastic experience in person at dealership.. I've purchased many new vehicles and I will say that L.B. Has been one of my best experiences buying a vehicle! Thank you More

Leasing experience I just leased a 2018 F-150 from L B Smith. The salesman , Steve Souder was knowledgeable, professional,courteous, and helpful with all my questions. C I just leased a 2018 F-150 from L B Smith. The salesman , Steve Souder was knowledgeable, professional,courteous, and helpful with all my questions. Couple his efforts with their Bus Mngr Bob Baldwin, who took care of all the paperwork and made the procedure seamless as well as painless. The whole experience was what getting a new vehicle should leave you feeling like Dave D. More

Service is great! The service department is just as good as they say. I waited for my car to be inspected and the wait was not that long at all. My appointment time was The service department is just as good as they say. I waited for my car to be inspected and the wait was not that long at all. My appointment time was 10:30 and they were ready. I was comfortable while waiting in the area designed just for that purpose. There is WiFi and television. You can also use the vending machines available. I chose to read the news paper from that morning. Great experience. More

Sales Department - EXCELLENT! My salesperson, Seth Spain, was EXCELLENT to work with during the purchase of my Lincoln. I HIGHLY recommend him to anyone looking for a vehicle. My salesperson, Seth Spain, was EXCELLENT to work with during the purchase of my Lincoln. I HIGHLY recommend him to anyone looking for a vehicle. More

Great customer service Darrell Smiley was very patient with me, I went back and forth with a used or new vehicle, he stayed late for me on my 2nd visit to the dealership. M Darrell Smiley was very patient with me, I went back and forth with a used or new vehicle, he stayed late for me on my 2nd visit to the dealership. My car had to be brought from another dealership and Darrell gave me a new car to use until mine was ready for pickup. He gave us a tour of the dealership and I have never received this from any other place. GREAT CUSTOMER SERVICE More

From sales dept to service,great experience From time of purchase 5 years ago to now I trust service dept, Scott is very nice and never has tried to sale parts or services that wasn’t needed. E From time of purchase 5 years ago to now I trust service dept, Scott is very nice and never has tried to sale parts or services that wasn’t needed. Excellent and honest! More