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L B Smith Ford Lincoln

Lemoyne, PA

4.8
152 Reviews

1100 Market St

Lemoyne, PA

17043

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Showing 152 reviews

June 07, 2019

They made it right. Very pleased! I did not purchase my F150 from LB Smith but have had all my service done there. I have been very pleased to date. There was a mistake made during my More

by JoshR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Palmer, Bob Youkers
Jun 11, 2019 -

L B Smith Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jim Galloway, President

June 01, 2019

Great service Steve Souder gives great customer service. LB Smith fave is such a great deal on our new Escape. If was even less than the one we got in 2016. More

by pokinprobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Souder
Jun 11, 2019 -

L B Smith Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Galloway, President

May 07, 2019

Outstanding The ability to schedule my appointment in a major pinch. Text messages. The feeling from all the employees that I matter. Scott went above and beyond. More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Voyzey
May 07, 2019 -

L B Smith Ford Lincoln responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jim Galloway, President

April 26, 2019

Exceptional service My car was returned to me sooner than I expected. Calvin kept me informed throughout the entire process. I think their service team is exceptional a More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Wagner
Apr 29, 2019 -

L B Smith Ford Lincoln responded

Susan, thank you so much for this great review and star rating! We work very hard to provide each of our customers with exceptional service and it's good to hear that Calvin was able to show you what LB Smith Ford Lincoln is all about. Sincerely, Jim Galloway, President

April 24, 2019

Quick and Easy Quick and timely manner, loved the text updates and the ability to check the status and contact the technician through the website. I also appreciate More

by Emereh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Vancena, Bryan Meyers, Russ Gibbons, Bob Youkers, Dan Stauffer, Evan Hamilton
Apr 24, 2019 -

L B Smith Ford Lincoln responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jim Galloway, President

April 20, 2019

Wonderful Everything was absolutely fantastic just like every time I always love the smiling faces everyone has. Definitely worth the money and I get a ride to More

by Megski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Apr 22, 2019 -

L B Smith Ford Lincoln responded

Thank you for sharing your experience with us! I’m very pleased that you receive great customer service for every visit. Feel free to reach out if you ever need anything else! Sincerely, Jim Galloway, President

April 20, 2019

Excellant Had a great experience at L.B. Smith. Kent Bushy was our sales rep and did a great job. Was very helpful and took the time to go over our new purchase More

by Explorer Barry 68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Barnes, Kent Bushey
Apr 22, 2019 -

L B Smith Ford Lincoln responded

Thank you and congratulations on your purchase! I am happy to hear that Kent and Don were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jim Galloway, President

April 18, 2019

Great Service They are the Best Dealership that I 've every had the pleasure to deal with!! They are number one in my book!!! They have brought my faith back in de More

by Glo1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons, Bob Youkers, Stu Bingham
Apr 19, 2019 -

L B Smith Ford Lincoln responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Jim Galloway, President

March 23, 2019

Best truck buying experience Between the salesman Kent, and the Sales Manager Bill Luszik...are truck buying experience at LB Smith Ford was amazing. Probably my best buying exper More

by Arden H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Luszik, Don Barnes, Kent Bushey
Mar 25, 2019 -

L B Smith Ford Lincoln responded

Hello Arden and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kent and Bill were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Jim Galloway, President.

February 07, 2019

CINDY AND FRANK SNYDER REVIEW OF LBSMITH I like Kent Bushey, this is the third car he sold me, so he is either giving good deals or he's a great salesmen! He's a very nice gentlemen, not push More

by frankm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron did our finance, very nice guy! , Kent Bushey
Feb 07, 2019 -

L B Smith Ford Lincoln responded

Frank, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, Jim Galloway, President.

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