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L B Smith Ford Lincoln

Lemoyne, PA

4.8
152 Reviews

1100 Market St

Lemoyne, PA

17043

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Showing 152 reviews

November 19, 2020

Since we moved to Pennsylvania more than 20 years ago, I have been tormented by the inspection stickers. I have always asked for special attention to place the stickers straight and level and had mixed res More

by Curtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cavanaugh
Nov 20, 2020 -

L B Smith Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jim Galloway, President

November 09, 2020

Darrell Smiley took his time with us. He kept saying that we just needed to find out what was really important to us. No rushing, no pressure. We test drove the car we purchased just on a whim -- never thoug More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Smiley
Nov 09, 2020 -

L B Smith Ford Lincoln responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to LB Smith Ford Lincoln. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Jim Galloway, President

October 27, 2020

Bill Yiengst is great to work with through the sales process. This is the fourth vehicle I have bougth from L. B. Smith , will be back in spring for number five. More

by 89vet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Yiengst
Oct 30, 2020 -

L B Smith Ford Lincoln responded

It was a pleasure to read about your fourth car-buying experience at LB Smith Ford Lincoln. Congratulations on your vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Bill provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Jim Galloway, President

October 25, 2020

Excellent Customer Service, Russ does a great job and is awesome to deal with!!! I’ve been going to them for years and only trust them! Try them out you won’t be disappointed!! More

by Jim F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie in service is excellent to deal with, Steve Colpetzer, Bill Luszik, Don Barnes, Bill Yiengst, Russ Gibbons, Bob Youkers
Oct 28, 2020 -

L B Smith Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Galloway, President

October 21, 2020

The sales staff was very friendly and helpful to find the right fit for us. Everyone was honest and caring. We were under no pressure. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy McMichael (Sales)
Oct 26, 2020 -

L B Smith Ford Lincoln responded

Thank you for leaving us this great review, Tim! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jim Galloway, President

October 20, 2020

Everyone was very helpful and friendly. Seth went over and above yet again. He always takes the time to explain. And Mike in finance is wonderful as well. I now have a dealership for life. I will recommen More

by Jodie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Spain
Oct 23, 2020 -

L B Smith Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Jim Galloway, President

October 16, 2020

Friendly staff, quick service and good price for what I need done. I recommend L.B. Smith to everyone. Stu helped with my Truck purchase at the beginning and I keep coming back. More

by travis.markel9117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Barnes, Bryan Meyers, Stu Bingham
Oct 21, 2020 -

L B Smith Ford Lincoln responded

Travis, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, Jim Galloway, President

October 01, 2020

I love working with Bill Yiengst, Steve Colpetzer and Ron Forbes at L.B. Smith Ford/Lincoln and this wasn't my first sale with them. They make buying a vehicle nearly effortless. So easy that even my husband More

by Crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Forbes - 5 stars, Steve Colpetzer, Bill Yiengst
Oct 05, 2020 -

L B Smith Ford Lincoln responded

Crystal, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Jim Galloway, President

October 01, 2020

Top notch dealership. Highly recommend. Love my car. Thank you for a great experience. Worked with Mike in finance and the receptionist was very helpful. Tracey was also very helpful More

by Jaylynn.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Youkers
Oct 05, 2020 -

L B Smith Ford Lincoln responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Galloway, President

September 24, 2020

Service was easy to set up. Sales and service is quality for all your automotive needs. The staff is pleasant and professional be it sales or service. I have dealt with them for over 15 years and have nev More

by Kathie H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Souder, Russ Gibbons, Bob Youkers, Evan Hamilton
Sep 28, 2020 -

L B Smith Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jim Galloway, President

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