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L B Smith Ford Lincoln

Lemoyne, PA

4.8
152 Reviews

1100 Market St

Lemoyne, PA

17043

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Showing 152 reviews

September 08, 2021

Great place to get your maintenance done. The facility is very clean. The people who work here are fantastic. I will definitely be back. I am very happy. More

by gary633.gf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Sep 13, 2021 -

L B Smith Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at LB Smith Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jim Galloway, President

July 02, 2021

The best vehicle purchase experience I’ve ever had. The great prices and honesty of the employees was greatly appreciated. More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Spain
Jul 08, 2021 -

L B Smith Ford Lincoln responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jim Galloway, President

July 01, 2021

I liked that the service was completed well, and the documentation is well laid out, but they don't offer loaner cars. The Honda and Toyota dealerships (Bobby Rahal) offer loaner cars and don't rely on More

by KevinMichaelCox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Galloway
Jul 06, 2021 -

L B Smith Ford Lincoln responded

Thank you for the great feedback, Kevin! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jim Galloway, President

May 21, 2021

Darrell always gives me careful and immediate attention to my desires and needs in a new vehicle. Friendly and knowledgable sales, service and finance staffers! Definately worth the hour and a half driv More

by mikeb55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Smiley
May 26, 2021 -

L B Smith Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Galloway, President

May 19, 2021

This was the best experience I've had buying a car. It was worth the drive and I will definitely go back again in the future. More

by Recordsjo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baldwin, Darrell Smiley
May 24, 2021 -

L B Smith Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jim Galloway, President

April 15, 2021

Excellent service! They are following all Covid-19 protocols, so I felt very safe and assured. Always friendly and professional. I highly recommend both sales and service departments. More

by Der Ehrbar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Meyers, Russ Gibbons, Bob Youkers, Dan Stauffer, Evan Hamilton
Apr 20, 2021 -

L B Smith Ford Lincoln responded

LB Smith Ford Lincoln takes our customer safety very seriously, so I am happy to hear that you had a comfortable and safe experience with us. Until next time, take care! Sincerely, Jim Galloway, President

March 25, 2021

Always a great service experience, and it continues with the new Quick Lane. Easy to schedule appointments, and service completed in the time promised. Appreciate Bob Youkers' experience and customer serv More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Youkers
Mar 30, 2021 -

L B Smith Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Galloway, President

March 23, 2021

Called the Service Department with short notice and Hunter told us to bring it in right away. He was very pleasant and friendly to deal with and our issue was resolved promptly. More

by jennys27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Mar 26, 2021 -

L B Smith Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jim Galloway, President

February 28, 2021

Car was in for service asked for cars value if I decided to purchase a new Ford. The salesman was more then willing to give me the value of my car prior to asking if I was looking at a new car. He then a More

by Marcia_toms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad , Kent Bushey, Bill Yiengst
Mar 03, 2021 -

L B Smith Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jim Galloway, President

January 22, 2021

Last week I injured my tire - hit the curb. I called LB service and Russ said bring it in and we will take care of it! I did and they did! The most friendly and efficient service staff ever! Also great More

by deb.mitchell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons, Stu Bingham
Jan 27, 2021 -

L B Smith Ford Lincoln responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jim Galloway, President

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