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L B Smith Ford Lincoln
Lemoyne, PA
155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 155 reviews
August 21, 2023
i appreciate the recall on my MKC was done at my residence since I have a handicapped person living with me. I asked the repairman why the recall was needed and he gave me the answer. residence since I have a handicapped person living with me. I asked the repairman why the recall was needed and he gave me the answer. More
by Dottie
Employees Worked With
Donnie Youngblood
August 16, 2023
The thoroughness on the day I picked up my custom-order car, was superior to any experience I've ever had when purchasing a car. The dealership is 2 hours away, but the relationship I built over the last y car, was superior to any experience I've ever had when purchasing a car. The dealership is 2 hours away, but the relationship I built over the last year with Darrell ... will definitely make me a repeat customer. Thanks so much Darrell and Ron, for making this such a pleasant experience...and for making my mother and I feel so welcome. More
by bhall61474
Employees Worked With
Ron in Finance, Darrell Smiley
May 25, 2023
I placed an inquiry on the dealership website, and a salesperson responded immediately, but when I attempted to set up an appointment by sending an email to the salesperson that responded my email was n salesperson responded immediately, but when I attempted to set up an appointment by sending an email to the salesperson that responded my email was not answered, then I noticed the vehicle was sold. I had arranged the financing with my credit union but because of the lack of communication, the vehicle I had hoped to purchase was sold. More
by brayboykenny
Employees Worked With
Tracy McMichaels
March 21, 2023
We have been buying our cars from this dealer for over 20 years. They are friendly and very professional. They make buying a car pleasurable, not a chore. The service is excellent. They care about their cust years. They are friendly and very professional. They make buying a car pleasurable, not a chore. The service is excellent. They care about their customers! More
by meh9988
Employees Worked With
Mike, Bob Baldwin, Russ Gibbons, Stu Bingham
January 13, 2023
All experiences I’ve had with salesman Tracy McMichael have been superior!! Tracy has been extremely helpful and professional in every way, always looking out for my best interest. Also, Donnie in the Ser have been superior!! Tracy has been extremely helpful and professional in every way, always looking out for my best interest. Also, Donnie in the Service Department deserves a superior rating! What a fine young man who was always extremely professional.! These two men made my experience with LB Ford a very positive experience!!! More
by Helen
Employees Worked With
Tracy McMichael. Donnie in Service
November 19, 2022
The service was easy to schedule, prompt and completed all that we requested. The shuttle service made it very convenient to schedule during my work day without having to sit in a waiting room. all that we requested. The shuttle service made it very convenient to schedule during my work day without having to sit in a waiting room. More
by aspangler
Employees Worked With
Don McKendrick
October 11, 2022
The service department is first quality with good mechanics who are well trained and competent. If a problem is discovered on the automobile, they fix it right the first time. I have been a custome mechanics who are well trained and competent. If a problem is discovered on the automobile, they fix it right the first time. I have been a customer for 20 years and my 2001 Ranger is still on the road and running well. More
by Peter
Employees Worked With
Russ Gibbons, Bob Youkers
