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L B Smith Ford Lincoln

Lemoyne, PA

4.8
152 Reviews

1100 Market St

Lemoyne, PA

17043

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Showing 152 reviews

March 21, 2023

We have been buying our cars from this dealer for over 20 years. They are friendly and very professional. They make buying a car pleasurable, not a chore. The service is excellent. They care about their cust More

by meh9988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Bob Baldwin, Russ Gibbons, Stu Bingham
Mar 24, 2023 -

L B Smith Ford Lincoln responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jim Galloway, President

March 16, 2023

We have been using this dealership for over 25 years and have always received great service in all departments. More

by CACondran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Mar 21, 2023 -

L B Smith Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Galloway, President

February 05, 2023

Good salesman Tracy helped us make a good decision. He explained everything Mike made the financing easier to understand. More

by Bob
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy McMichael, Mike Shuey
Feb 08, 2023 -

L B Smith Ford Lincoln responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Jim Galloway, President

January 13, 2023

All experiences I’ve had with salesman Tracy McMichael have been superior!! Tracy has been extremely helpful and professional in every way, always looking out for my best interest. Also, Donnie in the Ser More

by Helen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy McMichael. Donnie in Service
Jan 19, 2023 -

L B Smith Ford Lincoln responded

Hi Helen, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Jim Galloway, President

November 19, 2022

The service was easy to schedule, prompt and completed all that we requested. The shuttle service made it very convenient to schedule during my work day without having to sit in a waiting room. More

by aspangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don McKendrick
Nov 23, 2022 -

L B Smith Ford Lincoln responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Galloway, President

October 27, 2022

I've been a customer for 40+ years and I can't imagine going anywhere else to buy or service my car. Denise L More

by luce150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Nov 01, 2022 -

L B Smith Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jim Galloway, President

October 11, 2022

The service department is first quality with good mechanics who are well trained and competent. If a problem is discovered on the automobile, they fix it right the first time. I have been a custome More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons, Bob Youkers
Oct 14, 2022 -

L B Smith Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Galloway, President

August 11, 2022

The most amazing place to buy a vehicle. Super easy transaction. If you’re in the market for a new vehicle I truly recommend L.B. Smith Ford. See Bill Yiengst this man took the time to show More

by J.m.vazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Yiengst, Mike Mitchell
Aug 16, 2022 -

L B Smith Ford Lincoln responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jim Galloway, President

August 10, 2022

Always excellent timely service at L. B. Smith Ford. I do not take my Mustang or Lincoln anywhere else for service. I particularly like the Ford/Lincoln Pass program. When I need anothe More

by jetaet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Aug 15, 2022 -

L B Smith Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jim Galloway, President

June 23, 2022

LB Smith is wonderful. Will never go anywhere else! Everyone there is helpful, kind and always willing to explain and answer any questions. By far, the very best dealership More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie, Hunter and Jason, Russ Gibbons, Stu Bingham
Jun 28, 2022 -

L B Smith Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jim Galloway, President

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