L B Smith Ford Lincoln

Great no pressure dealership and awesome customer service I started doing research about a month ago for a mid-size sedan with sporty styling. After test driving 4 other comparative vehicles at other dealersh I started doing research about a month ago for a mid-size sedan with sporty styling. After test driving 4 other comparative vehicles at other dealerships. I ended up at LB Smith Ford. I was a Ford owner in the past and I was left feeling frustrated and jaded with my previous vehicles. But in all fairness, I wanted to see what Ford had to offer. I must say they've stepped up their game in a big way. I am a fan of no pressure car sales. So when I walked on the lot and was able to move around freely without interruption, it was a breath of fresh air. I had the freedom to browse and when I found the right car for me, I went and found someone to assist me. Right away I felt a laid back, no pressure rapport with Brandon. He answered all my questions about the Fusion and was able to go for a short test drive. I was not able to purchase the same day. However, he was gracious about it and followed up with me later to schedule a time to discuses payment options. The day I was ready to purchase was hassle free with no pressure. They gave me a good deal on my trade-in and had the new Fusion detailed and ready at the showroom door by the time I was finished signing the papers. I am very pleased with my purchase and my customer experience at LB Smith Ford. More

Great job! Fred was great to work with responded to my text and emails asap and went out of his way to provide excellent customer service and to make sure we wer Fred was great to work with responded to my text and emails asap and went out of his way to provide excellent customer service and to make sure we were pleased with out purchase. More

Comments JT was very patient and forthright. Since I was unsure what I really wanted, he is very knowledgeable of his product in helping me understand the feat JT was very patient and forthright. Since I was unsure what I really wanted, he is very knowledgeable of his product in helping me understand the features of each vehicle. He was true to his word in pricing and explain all the ins and out of financing. JT stayed after scheduled work hours to ensure we understood all we wanted about the deal and vehicle. More

Purchase of my 2014 Ford Fusion. It was our first experience with a Ford Dealership and Kent, as our salesman, was extremely helpful, knowledgeable, and friendly.....even willing to g It was our first experience with a Ford Dealership and Kent, as our salesman, was extremely helpful, knowledgeable, and friendly.....even willing to go out of his way to help us. We were extremely satisfied with our whole experience and with Kent as our salesman. Looking forward to other services your dealership can offer us.. Thank you. More

L.B. Smith has to be the best car dealership on the planet Purchasing my vehicle from L.B. Smith was a great experience from start to finish. I purchased what was probably the least expensive vehicle on the lo Purchasing my vehicle from L.B. Smith was a great experience from start to finish. I purchased what was probably the least expensive vehicle on the lot, but I was treated like a top priority. The environment was relaxed and I felt comfortable during the duration of my visit. Plus, they have a top notch service department. I've begun taking my Mazda to L.B. Smith for service, rather than the dealership where i purchased the vehicle. Next time I'm in the market for a vehicle, I will definitely be getting it from L.B. Smith. More

They Bent Over Backwards to Sell Me a Focus The folks at L.B. Smith Ford worked with Ford Finance to get a very good loan for me and gave me a generous amount for my orphan car trade-in. These The folks at L.B. Smith Ford worked with Ford Finance to get a very good loan for me and gave me a generous amount for my orphan car trade-in. These men rock the automotive world! More

Two new Lincolns in a month We had a great time finding our new rides !! Mike let me drive several cars till I found what I wanted - A bright red Lincoln MKz Hybrid ! I love We had a great time finding our new rides !! Mike let me drive several cars till I found what I wanted - A bright red Lincoln MKz Hybrid ! I love the way it looks, the way it rides but most of all the 40 miles to the gallon. My husband was so jealous that he told Mike he needed one too. Mike found him a black MKz Hybrid with all the bells and whisles. Brett handled the trade of both Cadillac. He is very professional and we received fabulous trade-in value for our cars. Bob B had the tough job - all that paperwork! He mades the signing procees smooth and painless. Give LB Smith a try. They do a GREAT job !!! :) More

Absolutely the best! Came in with issues, didn't think we would walk out with a new car, let alone one at a great interest rate. Kent and the financing guys did a fabulou Came in with issues, didn't think we would walk out with a new car, let alone one at a great interest rate. Kent and the financing guys did a fabulous job and we have a new focus with heated seats! More

Best Experience We arranged the price ahead of time on internet with Kent. In person he was very good at giving us time to look at the car by ourselves and was also We arranged the price ahead of time on internet with Kent. In person he was very good at giving us time to look at the car by ourselves and was also knowledgeable and descriptive when answering questions. During the finance process Brian was professional and straightforward and did not attempt to upsell us on any extras. This has been our best dealership experience and would recommend. More

I purchase a car at LB Smith L B Smith is a very large dealership, but don't expect the large dealer games or pressure. Everyone was very friendly and honest. They worked with me, L B Smith is a very large dealership, but don't expect the large dealer games or pressure. Everyone was very friendly and honest. They worked with me, made me feel comfortable and I made a purchase that I was happy with and have no "buyers remorse". More