L B Smith Ford Lincoln

Bob Youkers continues to be an excellent Service Advisor. He clearly understood the work I needed done on my vehicle's air conditioning system, provided very helpful advice, scheduled the work for a time th He clearly understood the work I needed done on my vehicle's air conditioning system, provided very helpful advice, scheduled the work for a time that was convenient for me, and he had my vehicle ready for pickup ahead of the time I requested. More

Jeff Romero was fantastic in working on scheduling a time around my work to come in and discuss the Mach E. Along with that he didn’t pressure me into buying the vehicle, we chatted like friends discussing a around my work to come in and discuss the Mach E. Along with that he didn’t pressure me into buying the vehicle, we chatted like friends discussing a vehicle. We discussed either financing or leasing and work a deal that worked for me. Once we started I was out the door in less than two hours , which is something I’ve never experienced. Even though it was not needed Jeff and the team offered to deliver the car to my residence, again not something I’m used to being offered. L.B Smith will even collect my car and return when it requires maintenance. A defined plus!!!!! I will definitely recommend L.B. Smith More

Attentive persons in service. Easy checkout, Curtesy driver was delightful. All service completed in a timely manner. Easy checkout, Curtesy driver was delightful. All service completed in a timely manner. More

Very personal, efficient customer service. All service advisors are courteous & capable. Completed work requested respecting my time. Modern clean facility All service advisors are courteous & capable. Completed work requested respecting my time. Modern clean facility More

Everyone was very nice and helpful. Never felt pressured. Everyone worked hard to make sure we got a good deal that fit in our budget and that we would walk away happy. Never felt pressured. Everyone worked hard to make sure we got a good deal that fit in our budget and that we would walk away happy. More

Professional, courteous, positive experience. Easy to work with. Good variety of vehicles to look at. Easy to work with. Good variety of vehicles to look at. More

Service advisor Russ is very good in listening to your concerns and does what is needed to take care of problems concerns and does what is needed to take care of problems More