L B Smith Ford Lincoln

These guys are great! I’ve gotten all of my synthetic oil changes, new wiper blades, tire rotations, inspections, and filter changes done here since moving to PA. They’re I’ve gotten all of my synthetic oil changes, new wiper blades, tire rotations, inspections, and filter changes done here since moving to PA. They’re honest, fair-priced (with lots of coupons available), and have been able to fit me in with or without an appointment. Justin is awesome - he remembers me even when I don't schedule an appointment to drop off my car. They always let me know when things are wearing out, such as tires and filters, so I can be prepared for the cost in a few months. Chad helped me get four new tires and had me in and out on the same day, despite having a unique tire size that is usually not in stock anywhere. Plus, they had a $100 rebate and other stackable coupons. I always get inspections done here because you can't beat their coupons that they have online or mailed to your house. Highly recommend! More

Always treating me like family, Trent Meyers was able to get me in to get my well past it will change and PA inspection done in great time minimizing my loss of being with a vehicle. Quick Lane thank you ag get me in to get my well past it will change and PA inspection done in great time minimizing my loss of being with a vehicle. Quick Lane thank you again You guys always do a great job! Keep up the great work! Mike Dunn More

The Quick Lane AC technicians were able to determine that the expansion valve in my AC unit that was replaced in June was defected so it was replaced again without charging me for the cost of the part or the the expansion valve in my AC unit that was replaced in June was defected so it was replaced again without charging me for the cost of the part or the diagnostic check that was preformed. Trent Meyers, the service advisor, kept me updated with everything throughout. I was more than satisfied with the way everything was taken care of, including the yearly vehicle inspection that I initially scheduled to be preformed on my 2011 Mercury. More

Prompt response by Anthony when walking into service department. And the requested service took minimal time as I waited for the service to be completed. Very pleased. department. And the requested service took minimal time as I waited for the service to be completed. Very pleased. More

Kirk listened to what I wanted. The entire team at LB Smith impressed me. There was a welcome feeling when I arrived. Kirk was knowledgeable and seemed genuinely interested in makin The entire team at LB Smith impressed me. There was a welcome feeling when I arrived. Kirk was knowledgeable and seemed genuinely interested in making sure I got what I was looking for while sticking to the budget. I have bought several vehicles in my life, and this was by far the most pleasant buying experience. LB Smith exceeded my expectations. More

The customer service. Kent Bushey is an outstanding salesman. He consistently goes above and beyond to make the whole process as seamless as possible. LB Smith wants eve Kent Bushey is an outstanding salesman. He consistently goes above and beyond to make the whole process as seamless as possible. LB Smith wants every customer to leave happy and to have a great experience. More

I was helped right away - Jake B. was easy to talk to and very knowledgeable about both the Nautilus and Aviator that I test drove. The sales manager was easy to work with, not pushy was easy to talk to and very knowledgeable about both the Nautilus and Aviator that I test drove. The sales manager was easy to work with, not pushy or overbearing and the team didn't take up my entire Saturday! I appreciated how easy everyone was to deal with and that they respected my time as well. I look forward to working with them during my ownership of my new Nautilus! More

Your personnel are professional, courteous, attentive to customers concerns, and possible resolutions. Your Quik Lane facility is always clean. My service desk technician, was positive, upbeat and displa customers concerns, and possible resolutions. Your Quik Lane facility is always clean. My service desk technician, was positive, upbeat and displayed a positive demeanor, and very efficient. More

I was leery of visiting a dealership from previous visits to other dealerships where you felt pushed, rushed and like you were being cheated. I met Kirk Shumaker as my salesperson, and he was more than nice to other dealerships where you felt pushed, rushed and like you were being cheated. I met Kirk Shumaker as my salesperson, and he was more than nice, comical and never made me feel cheated or rushed. He made the buying experience relaxing and easy. Everyone at the dealership was very nice and friendly. The process of purchasing was fast, compared to an all-day adventure experienced at other dealerships in the past. More

I liked that the service was scheduled immediately for the day after I called to get an appointment, and that the technician came to my home to provide the service, and that the technician completed the s the day after I called to get an appointment, and that the technician came to my home to provide the service, and that the technician completed the service in less time than was initially projected. More