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Kunes Toyota of Galesburg

Galesburg, IL

4.5
560 Reviews

2763 N Seminary St

Galesburg, IL

61401

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560 Reviews of Kunes Toyota of Galesburg

April 23, 2018

Excellent customer service Theresa is the main reason we return. Her customer service is the very best. She listens, explains what the service tech fixed and if maintenance is n More

by OLIVEBRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrell Bell
April 23, 2018

A good experience Brian and Melissa were excellent to work with. They were very professional and did a great job answering our questions. They made our purchase a ple More

by rzihlman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Spence, Brian Good
April 19, 2018

Fast and efficient Easy to schedule service. Can work my car at my convenience and soon. Nice waiting room. Courteous and respectful employees. Bathroom is clean. Shuttl More

by cherryll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa and mark in service
April 17, 2018

Thomas Carder, Sales Consultant This was a very stress free deal that did not take a long time of going back and forth with the numbers. I am a prior sales consultant at another dea More

by STEVE WINKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department was awesome also. , Thomas Carder, Melissa Spence
April 16, 2018

Great customer service and interactions with all parties! Tom and Melissa were attentive to my needs and made the truck buying experience an easy one! I drove from Bloomington/Normal area - well worth it. T More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carder, Melissa Spence
April 14, 2018

Best dealership experience to date purchasing a new vehicle. No high sales pressure. Our sales rep. Nick, was well versed in his knowledge of the Toyota Highlander we purchased. Explained very succinctly all the More

by rgcg32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, the sales manager., Nick Van Meter, Melissa Spence
April 14, 2018

Everything I ever wanted Thomas was absolutely superb! For 6 weeks he searched for the best car for my needs and wants. He delivered 100% and then some! Thanks! More

by Bean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carder, Melissa Spence
April 10, 2018

Good knowledable friendly staff Very upfront salesmen and friendly service. I would recommend this dealership to others. Good selection and prompt responses from salesman. Willing to More

by fleisherjosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Spence, Jamie Swearingen
April 10, 2018

scheduled maintenance I had my scheduled maintenance done here. I left my car and then came back and picked it up when it was finished. they went over my discharge sheet ex More

by remotz0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Swearingen
April 10, 2018

Rude and Slow After working with a slow salesman who knew next to nothing about the vehicle we wished to buy we were passed off to a rude finance officer. After the More

by beckymae300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Ellison, Melissa Spence
Apr 20, 2018 -

Kunes Toyota of Galesburg responded

beckymae300, We are concerned with your review and would like the opportunity to address it for you. Your satisfaction is extremely important to us and our company. Please contact Jamie Mundth at 309-344-2080 at your earliest convenience. We would like the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Galesburg Toyota Team

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