Kunes Toyota of Galesburg

I have been told 4 times that an employee will call back. This is on a windshield issue and a body repair issue. I started this claim in Feb/Mar when I came in for service, trying to put it on my Xioan cov This is on a windshield issue and a body repair issue. I started this claim in Feb/Mar when I came in for service, trying to put it on my Xioan coverage. I have called back since and same thing happened no one called me back. I came in for service last week (July) and was told again they are sorry and I was forgotten about and that it won’t happen again. Well I still have not got a call on these issues. This place has no problem taking my money but can’t follow through for my needs. It is also frustrating that I got body coverage and conveniently this is not covered. So I said I want the body repair to contact me. More

Jarvis is the best salesman and will do his best to get you the best deal possible you the best deal possible More

The service was very good but I question why does the service department not show significant needs for repair or replacement. I get frustrated that the service tech does not show an item that needs to b service department not show significant needs for repair or replacement. I get frustrated that the service tech does not show an item that needs to be replaced. Such as my oil pan gasket is leaking! I really think that such replacement of a oil gasket is important and I need t see it leaking. So I can confirm and know it needs replacing. Maybe a picture can at least be shown and confirm the need. More

Local near home. Clean shop, waiting area, restroom and office. Service hours are convenient for me. Clean shop, waiting area, restroom and office. Service hours are convenient for me. More

This visit was fantastic. You helped me stranded in 90 degree weather. Thank you. My last few visits have not been as good but I won’t leave you after this terrific service You helped me stranded in 90 degree weather. Thank you. My last few visits have not been as good but I won’t leave you after this terrific service. More

Friendly, able to get in relatively fast for service, car is seeviced within time frame given is seeviced within time frame given More

GREAT to work with always helpful on service app and help with routine maint and look at everthing with routine maint and look at everthing More

Everyone was super friendly and helpful! You can tell they really want to help you get the vehicle that’s right for you. They also thoroughly explain everything and show you many options, wh You can tell they really want to help you get the vehicle that’s right for you. They also thoroughly explain everything and show you many options, which was much appreciated! Highly recommend. We will likely come back here in the future when purchasing another vehicle. More

They were extremely nice and helpful. I will definitely be back if I ever decide on a new vehicle I will definitely be back if I ever decide on a new vehicle More

Best experience, with Blake, Joel and Sam. We bought a 2023 Rav4, just what we wanted. They were great. Joel took the time to explain all the added features. Highly recommended. We bought a 2023 Rav4, just what we wanted. They were great. Joel took the time to explain all the added features. Highly recommended. More