Back

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
415 Reviews

415 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

Sort by
October 31, 2023

One of the best experiences I've ever had buying a vehicle 10 out of 10 More

by SECOR82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polcare (Egan)
Nov 01, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for leaving us this five-star review and kind words about our sales team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

October 31, 2023

Great visit. Technician made helpful recommendation and the work was done quickly while the waiting area was clean and well stocked with snacks while I waited More

by stevenjohnchevalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man. Can’t recall his name
Nov 01, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hey Steven, thank you for the positive review! We're glad to know that our team provided you with quick service and comfortable waiting areas. We appreciate your recommendation and see you again! Have a great ride!

October 30, 2023

This was the best experience ever at a dealership. Our salesman Chris was the best. We stopped in briefly during the Warrensburg big town yard sale. Our encounter with Chris was so inviting we went ba More

by l9961
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so glad to know that you had a great experience with Chris and Jared at Krystal Chrysler Jeep Dodge Ram Fiat. It's wonderful to see that their professionalism and friendliness made your visit worth the travel! Thanks for choosing us, we appreciate the 5-star review!

October 30, 2023

Brandon was amazing! He made this experience smooth and easy for us - all done within two business days! His communication was very efficient, clear and timely. We had b More

by melico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polcare (Egan)
Nov 01, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Melico! We're delighted to know that Brandon and Jared made your experience at Krystal Chrysler Jeep Dodge Ram Fiat a smooth one! It's great to see how they took care of you, ensuring everything was clear and efficient. We appreciate the recommendation - enjoy your ride!

October 28, 2023

N/A no contact with the service department. My only contact was with the sales department. More

by jcampinell
Recommend Dealer
No
Employees Worked With
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We want to understand what caused this poor rating and address these concerns with you. Please reach out when you have the chance. Thank you. Steven Lofgren - Dealer Principal - 518-623-3405

October 27, 2023

Best dealer l see know good place for mi car try to send people here kristal More

by julioruiz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 30, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're truly grateful for your support! Take care and we'll see you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

October 20, 2023

Everyone is friendly- dealership is clean - Jared Goodemote went out of his way to help me. Have been doing business with this dealership for over 15 years . More

by hstarlight4561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote , Andy Studler
Oct 20, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your loyal business for the past 15 years! Jared & the team appreciate your kind feedback and look forward to seeing you at your next visit!

October 20, 2023

I just don’t think they put enough effort into the project. I am going to take my service for my vehicles somewhere else because of it. More

by jarzoumanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared in service
Oct 23, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for reaching out. I'm sorry to hear you've been left feeling this way and would like the opportunity to get a better understanding of the situation & hopefully make things right. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Andy Studler - Service Manager - 518-623-3405

October 20, 2023

Good service department. Very high prices for an oil change. $110 Will do on my own now. More

by gpk43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 23, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We take customer feedback seriously and are disappointed to read this review. We appreciate you giving us a try and regret that the pricing was not as expected. We wish you the best in your automotive journey and encourage you to check our website for service deals in the future if you're interested. Don't hesitate to contact us if you have additional information to share or wish to discuss anything with us. Thank you, Andy Studler - Service Manager - 518-623-3405

October 19, 2023

We've been doing business with them for years. We live almost 2hrs away. It is well worth the trip. Such great customer service. Every one always takes care of what we need or want. More

by belindaandpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your business! We appreciate you making the two-hour trip to come work with us and look forward to seeing you at your next visit. Take care!

...
9
...