Robert Olden
Robert Olden at Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

Robert Olden

Assistant Service Manager

Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

3940 Main st
WARRENSBURG, NY 12885

Contact Me
4.9
181 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

27 yrs, 9 mos

Languages Spoken

English English

4.9

181 Reviews

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181 Reviews of Robert Olden

June 08, 2026

Dealership Rating
Employee Rating

There were one or two little things that were a little annoying like leaving on my forward collision light which I had to get rid of myself and them using a decade old phone number to try to contact me wh More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

Jun 09, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Chuck, we appreciate your feedback and your patience regarding the communication issues. We’re thrilled to hear everything else went smoothly and our team went above and beyond for you. Thank you for choosing Krystal Chrysler Jeep Dodge Ram Fiat and the 10-star review!

May 29, 2026

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Employee Rating

I live 5min from a different Dodge Ram dealership and I still drive 30min to go to Krystal...Only dealership I would take my cars to in the area. More

by Norbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

May 30, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Norbert, it's wonderful to hear that you make the trip to Krystal Chrysler Jeep Dodge Ram Fiat because of the quality of our service! Thank you for your continued trust and loyalty!

May 19, 2026

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They did a great job replacing the differential and the brake parts on all four wheels. More

by kc3470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodemote

May 20, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for leaving us this five-star review and for your kind words about our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

May 11, 2026

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Outstanding service. Tina North is an outstanding salesperson and provided outstanding service! I will recommend her to friends. More

by lindaruns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

May 12, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Linda, thank you for your recommendation of Tina and our team! We at Krystal Chrysler Jeep Dodge Ram Fiat are grateful for your business and your feedback. We'll see you next time!

May 05, 2026

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The whole crew is 100% awesome. Tim M was great at helping me purchase a new truck. More

by Vlcole112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Cole! Thank you for leaving us this five-star review and kind words about Tim from our sales team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

April 10, 2026

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Everyone was very friendly and helpful . They also worked quickly to fix my car. I was pleased More

by jitters75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

Apr 11, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for leaving us this five-star review and for your kind words about our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

April 07, 2026

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Employee Rating

Easy to schedule and the service is prompt. Any needs are discussed with pricing and scheduling. More

by thundernest88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodemote

Apr 07, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the positive feedback - it is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram Fiat and we look forward to seeing you again next time!

April 06, 2026

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Employee Rating

Your service department is what keeps me coming back. I bought 2 jeeps from there and was never impressed with the sales department, I always felt like a number. But with the Service department being as More

by kennedyij11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodemote

Apr 08, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your feedback. We're glad to know our Service department has made such a positive impression on you. It's disappointing to hear that your sales experiences weren't as satisfying. We'd love the opportunity to improve this aspect and change how you feel about our Sales team in future visits. If there's anything specific we can address or assist with, please reach out anytime. Thank you, Steven Lofgren - Dealer Principal - (518) 623-3405

April 01, 2026

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Employee Rating

I have been purchasing vehicles from this dealership for 20 years and have never had a problem with the quality of vehicles or service. Keep up the good work. More

by jandlpettit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote , Eric

Apr 02, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your loyal business! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more!

March 20, 2026

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Employee Rating

Great customer service and polite employees. Appreciate their genuine care and keeping me informed on progress of my repairs More

by rrichard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

Mar 23, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Richard! It's great to hear that our team kept you informed and provided excellent customer service. From all of us at Krystal Chrysler Jeep Dodge Ram Fiat, we thank you for your positive feedback! Safe travels ahead!

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