Robert Olden
Robert Olden at Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

Robert Olden | Page 2

Assistant Service Manager

Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

3940 Main st
WARRENSBURG, NY 12885

Contact Me
4.8
203 Reviews

Dealership Experience

18 yrs, 7 mos

Industry Experience

28 yrs, 1 mo

Languages Spoken

English English

4.8

203 Reviews

Write a Review

203 Reviews of Robert Olden

September 04, 2026

Dealership Rating
Employee Rating

Had unreasonable wait for a loaner car as I had to leave my vehicle. I still believe I have a problem with the engine leaking or losing oil some where. They could not find an issue but I should not have to More

by pje132530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jared Goodemote

Sep 08, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We’re sorry to hear about your experience. It's concerning to us that you feel your concerns weren't properly addressed. We want to see how we can better assist you. Please reach out at your convenience. Thank you, Robert Olden - Service Manager - (518) 623-3405

August 24, 2026

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The service department is always able to get you an appointment rather quickly either by phone or online. The waiting area is nice with refreshments and snacks. Always get honest service recommendatio More

by jeffpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

Aug 25, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Jeff, thank you for sharing your awesome feedback with us! Your support is truly appreciated by the entire team here at Krystal Chrysler Jeep Dodge Ram Fiat. We hope to see you again down the road! Take care!

August 08, 2026

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Employee Rating

Even though this is a Dodge Chrysler dealership I bring both my KIA vexiles here because of the service writers (Jared and Bob) all the fine mechanics who always do good work and eve the checkout girls(Cat More

by goaskalice91152
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jared Goodemote

Aug 09, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so grateful for your trust in our team! We appreciate your business and we’ll be sure to pass along your thanks to Jared, Bob, Cathy, and Bridget. See you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

August 07, 2026

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All the employees in this dealership always go the extra steps for their customers, as seen by me on numerous occasions. They get their jobs done in a friendly an efficient manner. They always checking on y More

by eichvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodemote

Aug 07, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

It's great to hear that you consistently experience excellent service from our team here at Krystal Chrysler Jeep Dodge Ram Fiat! Thank you for sharing your feedback and expressing your support. I'll pass your comments along internally.

August 06, 2026

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Employee Rating

These folks are the nicest dealership to work with and go above there means to help anyone out More

by firefighterwgf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

Aug 06, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you so much for the kind comments about our team! We're grateful for your support and look forward to seeing you again next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

August 03, 2026

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Employee Rating

Amazing service! Fast, kept me update and did amazing! Was very happy and the work done was perfect More

by mkconnelly11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote

Aug 04, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi MK! Thank you for leaving us this five-star review and for your kind words about our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

July 31, 2026

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I have 4 RHD Jeep Wranglers, although I did not purchase them at Krystal they have treated me well. The Service Department has been very helpful and couteous. Thank-you Bob, Jared and Dan!!! More

by jimpjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodemote , Dan Young

Aug 02, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We appreciate your business and your trust in our service team at Krystal Chrysler Jeep Dodge Ram Fiat! We will pass along your thanks to Bob, Jared, and Dan!

July 28, 2026

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I always have the best experience every time I deal with Krystal... The sales manager Dan is the best in the business!!! More

by daniel@krystalcjd.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Porcell, Eric Nitsche

Jul 28, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Daniel! Thank you for the fantastic feedback! We’re happy to hear that Dan and the team made your experience a memorable one. See you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

July 13, 2026

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Polite, knowledgeable, helpful, consistent good work, reliable and always honest. I trust what they say to me. More

by gadgetmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Peacock, Jared Goodemote , Salesperson Chris

Jul 14, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience with our team! We appreciate your support, and we are eager to serve you again at Krystal Chrysler Jeep Dodge Ram Fiat. Have a great day!

June 30, 2026

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Employee Rating

Disappointed that I was unable to take my truck home that day. It was supposed to be done by noon and I ended up with a loaner vehicle and another trip back to return for my vehicle on the weekend More

by patrick.mannix0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodemote

Jul 02, 2026

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi patrick.mannix0 - We regret the delay. Your feedback is valuable, and we’ll work to make improvements. Please don't hesitate to reach out if you have anything else to share. Thank you.

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