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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
464 Reviews

464 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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February 05, 2022

They do try hard to do their best.Some things are out of They do try hard to do their best. Some things are out of their control. Like parts availability. More

by flngry
Recommend Dealer
Yes
Employees Worked With
Polite
Feb 08, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for taking the time to leave us a review. We appreciate your patience and understanding during these challenging times and, like everyone, hope things even out soon. Thanks for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your business. We look forward to seeing you next time!

February 04, 2022

The staff is very courteous and care about your experience. They went out of their way in every aspect of my service experience. More

by kristina11690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lofgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dreps, Andy Studler, Frank Toti, Elizabeth Tapia
Feb 07, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat your fie-star review! We're glad we could help make this an easier experience for you, Kristina!

Feb 08, 2022 -

kristina11690 responded

My pleasure.

February 03, 2022

Great friendly people and awesome and prompt service! Highly recommend them! Lucky to have them in the area. More

by barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Feb 04, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your review, Barb! We're so happy that you recommend our team at Krystal Chrysler Jeep Dodge Ram Fiat!

February 03, 2022

Very responsive service department. High quality work and your car is always cleaned and sanitized. Overall excellent customer service! More

by carol.whitney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Feb 04, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your 5-star review! We appreciate you as a customer! -Krystal Chrysler Jeep Dodge Ram Fiat

February 02, 2022

Andy and the service techs are great to work with and always get me in quickly. Continue to use this dealer because I’ve never had an issue with service or sales. More

by Rjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Feb 03, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your sales & service needs! We appreciate your continued support and look forward to your next visit!

February 01, 2022

They treat each and every customer with serious conviction that they can help that person, rather it be while one is looking for a new vehicle to purchase or there to get repairs on a vehicle or si More

by winvarnum78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dreps
Feb 01, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

This review made our day! We're so happy to hear that our staff earned your 5-stars! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

February 01, 2022

Always so friendly and helpful.Only place I trust to Always so friendly and helpful. Only place I trust to take my Jeep! Great place More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
Feb 02, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your Jeep! We're honored to receive your support and look forward to your next visit!

January 31, 2022

Cruise control is working. Thanks Andy for reaching out to me. I did call on Saturday but I was late and you had left for the day. More

by rseeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Feb 01, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're happy to hear that we could help improve this situation! Thank you for leaving Andy and the Krystal Chrysler Jeep Dodge Ram Fiat team your awesome feedback!

January 27, 2022

Excellent service super helpful staff. I recomended to all. Trusted knowlegable and fair. This is the 4th Jeep I have purchased from them. More

by 109 SFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Sharon Rounds
Jan 27, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We are so happy to hear that you had such a great time working with our team at Krystal Chrysler Jeep Dodge Ram Fiat! We are so proud that you can rely on our team to get you great vehicles!

January 27, 2022

Staff was courteous and helpful they fixed my rear washers and installed new cruise control. More

by rseeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Jan 28, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so glad our team could help resolve these issues for you! Thank you for rating Krystal Chrysler Jeep Dodge Ram Fiat five stars!

Jan 28, 2022 -

rseeger responded

the issue with the cruise control continues it intermittently shuts off. If you go over a slight bump it kicks out. It doesn’t seem to connect in 5th or 6th gear. When I left the dealership I tested it and wouldn’t connect. Then on the north way from exit 21 to 18 I kept pressing the set button with no response. I’m very frustrated.

Feb 08, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Our service manager, Andy, reached out regarding the cruise control, and he stated the problem had been resolved. Don't hesitate to contact Andy at (518) 623-3405 if there is anything else you may need assistance with regarding your vehicle. Frank Toti General Manager

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