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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
441 Reviews

441 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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February 03, 2022

Very responsive service department. High quality work and your car is always cleaned and sanitized. Overall excellent customer service! More

by carol.whitney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Feb 04, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your 5-star review! We appreciate you as a customer! -Krystal Chrysler Jeep Dodge Ram Fiat

February 02, 2022

Andy and the service techs are great to work with and always get me in quickly. Continue to use this dealer because I’ve never had an issue with service or sales. More

by Rjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Feb 03, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your sales & service needs! We appreciate your continued support and look forward to your next visit!

February 01, 2022

They treat each and every customer with serious conviction that they can help that person, rather it be while one is looking for a new vehicle to purchase or there to get repairs on a vehicle or si More

by winvarnum78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dreps
Feb 01, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

This review made our day! We're so happy to hear that our staff earned your 5-stars! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

February 01, 2022

Always so friendly and helpful.Only place I trust to Always so friendly and helpful. Only place I trust to take my Jeep! Great place More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
Feb 02, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your Jeep! We're honored to receive your support and look forward to your next visit!

January 31, 2022

Cruise control is working. Thanks Andy for reaching out to me. I did call on Saturday but I was late and you had left for the day. More

by rseeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Feb 01, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're happy to hear that we could help improve this situation! Thank you for leaving Andy and the Krystal Chrysler Jeep Dodge Ram Fiat team your awesome feedback!

January 27, 2022

Excellent service super helpful staff. I recomended to all. Trusted knowlegable and fair. This is the 4th Jeep I have purchased from them. More

by 109 SFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Sharon Rounds
Jan 27, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We are so happy to hear that you had such a great time working with our team at Krystal Chrysler Jeep Dodge Ram Fiat! We are so proud that you can rely on our team to get you great vehicles!

January 27, 2022

Staff was courteous and helpful they fixed my rear washers and installed new cruise control. More

by rseeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Jan 28, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so glad our team could help resolve these issues for you! Thank you for rating Krystal Chrysler Jeep Dodge Ram Fiat five stars!

Jan 28, 2022 -

rseeger responded

the issue with the cruise control continues it intermittently shuts off. If you go over a slight bump it kicks out. It doesn’t seem to connect in 5th or 6th gear. When I left the dealership I tested it and wouldn’t connect. Then on the north way from exit 21 to 18 I kept pressing the set button with no response. I’m very frustrated.

Feb 08, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Our service manager, Andy, reached out regarding the cruise control, and he stated the problem had been resolved. Don't hesitate to contact Andy at (518) 623-3405 if there is anything else you may need assistance with regarding your vehicle. Frank Toti General Manager

January 25, 2022

everyone is friendly and helpful. great service !have dealt with them for many years. Have bought both cars and trucks from them More

by yamama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
Jan 26, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer! We're truly grateful for all of your support over the years and look forward to seeing you at your next visit!

January 24, 2022

Always courteous and thorough. Never a long wait. Love it there. Will definitely purchase there again More

by deeberney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Jan 25, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your kind words and continued support of the Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business and look forward to your next visit!

January 21, 2022

Andy in service does a great job, very easy to set up service time and work is does timely! More

by dan@dcrealty.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Dan, thank you for taking the time to share your experience working with Andy at Krystal Chrysler Jeep Dodge Ram Fiat! We look forward to seeing you next time!

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