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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
428 Reviews
Call Service Center (518) 623-3405

428 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

Sort by
February 01, 2022

Always so friendly and helpful.Only place I trust to Always so friendly and helpful. Only place I trust to take my Jeep! Great place More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
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Feb 02, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your Jeep! We're honored to receive your support and look forward to your next visit!

January 31, 2022

Cruise control is working. Thanks Andy for reaching out to me. I did call on Saturday but I was late and you had left for the day. More

by rseeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Feb 01, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're happy to hear that we could help improve this situation! Thank you for leaving Andy and the Krystal Chrysler Jeep Dodge Ram Fiat team your awesome feedback!

January 27, 2022

Excellent service super helpful staff. I recomended to all. Trusted knowlegable and fair. This is the 4th Jeep I have purchased from them. More

by 109 SFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Sharon Rounds
Report | Print
Jan 27, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We are so happy to hear that you had such a great time working with our team at Krystal Chrysler Jeep Dodge Ram Fiat! We are so proud that you can rely on our team to get you great vehicles!

January 27, 2022

Staff was courteous and helpful they fixed my rear washers and installed new cruise control. More

by rseeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Jan 28, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so glad our team could help resolve these issues for you! Thank you for rating Krystal Chrysler Jeep Dodge Ram Fiat five stars!

Jan 28, 2022 -

rseeger responded

the issue with the cruise control continues it intermittently shuts off. If you go over a slight bump it kicks out. It doesn’t seem to connect in 5th or 6th gear. When I left the dealership I tested it and wouldn’t connect. Then on the north way from exit 21 to 18 I kept pressing the set button with no response. I’m very frustrated.

Feb 08, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Our service manager, Andy, reached out regarding the cruise control, and he stated the problem had been resolved. Don't hesitate to contact Andy at (518) 623-3405 if there is anything else you may need assistance with regarding your vehicle. Frank Toti General Manager

January 25, 2022

everyone is friendly and helpful. great service !have dealt with them for many years. Have bought both cars and trucks from them More

by yamama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
Report | Print
Jan 26, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer! We're truly grateful for all of your support over the years and look forward to seeing you at your next visit!

January 24, 2022

Always courteous and thorough. Never a long wait. Love it there. Will definitely purchase there again More

by deeberney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Jan 25, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your kind words and continued support of the Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business and look forward to your next visit!

January 21, 2022

Andy in service does a great job, very easy to set up service time and work is does timely! More

by dan@dcrealty.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Dan, thank you for taking the time to share your experience working with Andy at Krystal Chrysler Jeep Dodge Ram Fiat! We look forward to seeing you next time!

January 21, 2022

Andy is an exceptional service manager along with his team. Trusted, knowledgeable and fair. Great to talk to and visit with. More

by L&J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Andy Studler
Report | Print
Jan 24, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the wonderful feedback about our team here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your support and look forward to your next visit!

January 17, 2022

Rock solid service, every time!Would not buy my next Ram Rock solid service, every time! Would not buy my next Ram truck anywhere else! Highly recommend sales and service at Krystal More

by ddnnrrkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Jan 20, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer! We're grateful for your continued support and look forward to your next visit!

January 17, 2022

Friendly... fair.... always try to go above & beyond to please the client. Neat while servicing vehicle. Gave me a 2022 Grand Cherokee to use while my vehicle was being worked on. Always rec More

by Cesare45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lofgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dreps, Andy Studler, Frank Toti, Michael Monroe, Sharon Rounds
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Jan 20, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you so much for taking the time to share this wonderful feedback! We're honored to have you as a Krystal Chrysler Jeep Dodge Ram Fiat customer and appreciate you recommending us to your friends & family. Take care and we'll see you next time!

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