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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
441 Reviews

441 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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April 14, 2022

My wife and I like the friendly people there and the service. We deal with both our car and truck for all services. More

by nlchase45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Frank Toti, Sharon Rounds, Christopher Norcross
Apr 14, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for choosing our team for all of your automotive needs! We look forward to working with you again at Krystal Chrysler Jeep Dodge Ram Fiat!

April 14, 2022

Jason the advisor and techs along with dealership staff were excellent Also talking to the Dealer Principal was a pleasure More

by mattandroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason service advisor , Andy Studler
Apr 14, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Matt, thank you for taking the time to share your experience working with Jason at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate you as a customer and look forward to seeing you next time!

April 13, 2022

The services provided and the staff are excellent. I would definitely recommend this dealership to anyone looking for a decent vehicle . More

by Kccleveland2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for recommending our team at Krystal Chrysler Jeep Dodge Ram Fiat! See you next time!

April 13, 2022

Was told key fob would be $160 then was charged $190 + $125 for 15 minutes of labor. Don't appreciate being taken advantage of because there are no other Fiat dealers in the area. More

by JJslice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Studler
Apr 29, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're troubled to read this review and assure you that we will look into this situation on your behalf. I encourage you to reach out to me at your earliest convenience to discuss this in more detail and find a resolution. Thank you, Frank Toti - General Manager - 518-623-3405

April 12, 2022

Service damaged my lower radiator hose and I had to leave my car at the dealer for seven days, before the part came in! More

by marty31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Apr 13, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hello Marty, thank you for taking the time to share your experience. We're sorry to hear about the damage from your recent service visit and appreciate your patience while your vehicle was at our dealership. If you wish to discuss this further, feel free to reach out. Thanks, Frank Toti - General Manager - 518-623-3405

April 12, 2022

On time was getting me in for my appointment very fast told me about what was going to be done on the recalls More

by to4bake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monroe
Apr 13, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

It's great to hear that the Krystal Chrysler Jeep Dodge Ram Fiat team gave you five-star care! Thank you for being a customer!

April 12, 2022

Krystal got us in right away for our appointment. We were offered coffee and other refreshments. When our vehicle was ready, we were made to feel our business was appreciated. It was a very pleasant More

by kruane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
Apr 13, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

It's awesome to hear that the Krystal Chrysler Jeep Dodge Ram Fiat team got you in fast! We hope you come back to see us for your next appointment -- and to enjoy our coffee and snacks! Thank you!

April 06, 2022

Unplanned circumstances had my Jeep Renegade in the shop for seven days. They couldn’t get a lower radiator hose any sooner. Supply Chain Issues I suppose. Otherwise things went okay. More

by marty31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Apr 07, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for taking the time to leave us a review. We appreciate your patience throughout this experience and hope we can be of service to you again in the future. Please don't hesitate to reach out to us directly if you have any additional questions or concerns.

March 30, 2022

They were very friendly and efficient in their service. I would definitely take my Renegade there again for future service.. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
names not available, but they were both efficient, Andy Studler
Mar 30, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Cathy, thank you so much! Krystal Chrysler Jeep Dodge Ram Fiat is proud that we can take great care of your Renegade for you!

March 30, 2022

Work done correctly, on time and some of the most pleasant people to deal with. More

by raymondmcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Mar 31, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the kind review! It was a pleasure having you visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope we have the opportunity to serve you again in the future. Take care!

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