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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
415 Reviews

415 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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May 17, 2022

Picked up and delivered my vehicle for an oil change and inspection from my work location. More

by jkellywar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
May 18, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

This is what we like to hear! We're happy that our team accommodated your schedule and picked up your vehicle from your work. We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

May 17, 2022

The service manager was amazing to work with! Highly recommend this dealership and service team! Can’t wait to go back! More

by Bethhf23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
May 18, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the kind review! We're so glad you enjoyed your visit with our team here at Krystal Chrysler Jeep Dodge Ram Fiat and we look forward to seeing you again in the future. Take care!

May 16, 2022

I drove over 200 miles to have Krystal work on my truck because I don’t trust other repair shops. They explained what was needed and loaned me one of their personal cars while I waited. More

by mrmom13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
May 16, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting our team at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business!

May 13, 2022

I got an oil/filter change and the 2 fuel filters changed in my 2017 Dodge Diesel. I realize prices have gone up but the charge was $648. That's crazy I will do it myself next time. More

by jmkenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Studler
May 18, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're disappointed to see that we couldn't earn five stars this time and we appreciate you bringing this information to our attention. We regret that you were not satisfied and we wish you the best in your automotive journey. Please do not hesitate to contact me if you are interested in discussing your concerns in more detail. Thank you, Frank Toti - General Manager - 518-623-3405

May 13, 2022

Excellent customer service. Everyone was professional and friendly. The work was done quickly and efficiently. Very satisfied. More

by judyheideman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
May 13, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Judy, thank you for your review! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

May 10, 2022

There’s a real hometown feeling when you get up passed exit 21 on the northway….. Sales and service were impeccable More

by clofgren12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lofgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Frank Toti, Michael Monroe, Sharon Rounds
May 10, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

This is what we love to hear! Thank you for visiting our team at Krystal Chrysler Jeep Dodge Ram Fiat!

May 10, 2022

They are professional. The maintenance department knows how to do their job. I love the Krystal Crew. The sales rep who helped get me into my truck, almost a year ago even More

by Andy D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
May 10, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Andy, thank you for sharing your review! We're so happy that you trust the team at Krystal Chrysler Jeep Dodge Ram Fiat for all of your automotive needs! We love having you as a customer and look forward to seeing you next time!

May 05, 2022

Nice people working there always helpful and they care about their customers they are always polite More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
May 06, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer, Diane! We appreciate your wonderful feedback about our team and look forward to your next visit!

May 04, 2022

Service is always good disappointed that they do not honor the coupons four oil changes that advertise the dealership More

by 4fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler, Sharon Rounds
May 05, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your feedback. We will address your feedback with the rest of our team.

May 04, 2022

Professional, efficient, helpful, and trustworthy. Very considerate of my time and needs. Willing to do whatever it takes More

by j5kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
May 05, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're happy the Krystal Chrysler Jeep Dodge Ram Fiat team has provided such great care to you! We hope you come to see us next time! Thank you!

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