Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

had to do wheel balancing twice to get correct. ordered parts to fix truck and still didn't fix. will have to go back a third time. mechanic left screws out and lose in wheel well. Also left gar ordered parts to fix truck and still didn't fix. will have to go back a third time. mechanic left screws out and lose in wheel well. Also left garbage laying on top of engine More

He explained the new system very well. And as always very kind and courteous. Will be returning for next service. And as always very kind and courteous. Will be returning for next service. More

Always a good experience with these professionals. Great staff and salespeople. Great service and explanations. Great staff and salespeople. Great service and explanations. More

Great service in a beautiful new facility. Very pleased with the service we received for our new truck. Very pleased with the service we received for our new truck. More

First time at dealership. Service dept was to coordinate with parts dept to order a shifter knob but that failed to occur and a wasted trip on my part. My appointment was at Service dept was to coordinate with parts dept to order a shifter knob but that failed to occur and a wasted trip on my part. My appointment was at 8:00Am for a shifter knob replacement and oil change. Individual who came after me for an oil change waited 90 minutes without anything being done. Once informed that my part wasn’t ordered they still took an hour for an oil change. Afterwards, My car sat in the lot as I informed service dept that my car was done. They provided an explanation that the paperwork was being reviewed. My reasoning for traveling to Krystal was to evaluate service to determine if I should purchase a Grand Cherokee from your dealership. Friends have recommended your dealership but I informed them that was not my evaluation. Much to their surprise. Returned today and service was fantastic. In and out within 30 minutes. More

Top shelf for me, been a customer for years, good deals when buying and good service when buying and good service More

It was was a very pleasant atmosphere and it was a pleasure working with Nolan pleasure working with Nolan More

I’ve always been satisfied with the service I get from Krystal. Friendly staff and quality work. Krystal. Friendly staff and quality work. More

The service dept head (Andy Studler) took me out to my Jeep, showed me everything they needed to do to fix it and why, along with an accurate estimate of time and cost. They arranged a ride for me home. A Jeep, showed me everything they needed to do to fix it and why, along with an accurate estimate of time and cost. They arranged a ride for me home. Also rechecked my fluids later at no extra cost. They have serviced my Jeep since 2016 -- professional and ready to help. Waiting area is pleasant as well. More

Had my Trucks oil changed and tires rotated. The service was really fast and friendly The service was really fast and friendly More