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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
470 Reviews

470 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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November 13, 2022

Service is excellent, always on time, always willing to meet my needs for appointment scheduling. More

by throughthisiris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Nov 14, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

The entire Krystal Chrysler Jeep Dodge Ram Fiat team appreciates your kind review! We look forward to seeing you again! Thank you!

November 04, 2022

Krystal is a very good dealership with a knowledgeable staff, good service department and nice new facility. More

by ramcelwee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Nov 07, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the kind review! We're honored to receive your support and look forward to your next visit with us here at Krystal Chrysler Jeep Dodge Ram Fiat!

October 30, 2022

I’ve bought my last 3 vehicles there and will continue because of their excellent customer service and no nonsense approach. More

by crazy_max_68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
Nov 01, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your loyal business! Our team is grateful for your support and looks forward to seeing you next time!

October 13, 2022

Profesional, Courteous. Listens to the problem. Clean new facility, Great location, easy access to sales lot and garage. More

by Cha11enger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 13, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your confidence in Krystal Chrysler Jeep Dodge Ram Fiat, and for your business. We are thankful to have you as a customer.

October 13, 2022

I made an appointment. Krystal kept my appointment time. Krystal promptly serviced my Truck on time. They did exactly what we agreed on. Price was fair, and service was More

by johnfpainter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 13, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience! We appreciate you visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat and hope we can be of service again in the future!

October 13, 2022

Still not happy with how my coverage policy was explained at the sale vers now More

by fragnolivariety
Recommend Dealer
Yes
Employees Worked With
Robert Olden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hello - thank you for providing us with your feedback. We apologize that you are still upset, and would like the opportunity to discuss this further and answer any questions. Thanks, Jared Porcell - Finance Director - 518-623-3405

October 13, 2022

Excellent service. Very modern and clean. No delay. Service began a few minutes before scheduled appointment time. More

by flakjaket
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 14, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience working with our team! We're happy that the appointment went smoothly and on time! -Krystal Chrysler Jeep Dodge Ram Fiat

October 12, 2022

great experience that day! They had the parts and replaced the drivers window switch cluster in 45 minutes! More

by Geary
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Michael Monroe
Oct 13, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thanks for the five stars, Geary! We hope to see you back here at Krystal Chrysler Jeep Dodge Ram Fiat for all of your future automotive needs!

October 11, 2022

The employees were extremely helpful and knowledgeable. They were patient with my questions, were very personable and didn't charge me and arm and a leg for the repairs I needed. I would definitely recomme More

by prfctkids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Rounds
Oct 12, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for taking the time to leave us your kind review! We're glad that you felt confident bringing your vehicle to us and didn't feel taken advantage of in the process! We hope to see you again in the future! - Krystal Chrysler Jeep Dodge Ram Fiat

October 09, 2022

Last visit was more than disappointing. I am not sure I will request any work to be performed on my RAM there in the future. ( I did purchase it new there ) Too bad, as I thought that I h More

by 1newfie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Studler
Oct 10, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hello, We appreciate you taking the time to tell us about your experience and regret it wasn't up to our usual standards. We encourage you to reach out to us to discuss the situation so we can resolve these concerns and improve this for you. Thank you, Andy Studler - Service Manager - (518) 623-3405

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